Dano - MAKO Spearguns

[THRASH]

I meant to post earlier about my positive experience with Dano from MAKO Spearguns, but got caught with work and life. A couple of months ago I sent MAKO a PM because I had a bracket on one of my detachable lights break and I was inquiring about whether or not I could replace just the bracket piece. Dano, responded quickly and just replaced the whole light for me and shipped it to my house. I thought this was above and beyond service and I really appreciated it. I have quite a few of their products to include the reversible camo wetsuit which have served me well thus far.

 

[MAKO Spearguns]

Thanks for the thumbs up.

 

[Akimbo]

Mako definitely sets the standard for customer service. There are a few other manufacturers that are pretty good but there is nothing like dealing with the owner.

 

[hazmat]

MAKO is excellent. As is HOG/Edge. I have their drysuit (as well as regs). There was an issue from the factory, so it had to be sent back to USIA for repair. Jack offered to send me his own to use while mine was out for repair. That is top notch.

 

[Jim Lapenta]

I have advised a number of people to buy the MAKO rubber freediving belt. I use it, their mirrors, and just got one of the inflatable floats. Service is impeccable.

 

[MAKO Spearguns]

Wow, Thanks so much for the positive feedback. I was a little slow getting back to the Forum after the upgrade. We've seen a steady increase in demand for our rubber weightbelts, which I attribute (in large part) due to scuba divers beginning to realize how much more comfortable they are - compared to typical wt belts.

Jim.. Let us know how the new inflatable float works for you.

Thanks!

Dano

 

[Jim Lapenta]

Will do! As soon as the water is not solid.

 

[MAKO Spearguns]

I was surfing in Florida today... It is COLD here too~!