suunto online dealers

Discussion in 'Computers, Gauges, Watches and Analyzers' started by cra2, Aug 5, 2004.

  1. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
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    Are there any online dealers that carry Suunto computers with full manufacturer's warranty?

    thanks
     
  2. NorthernMelody

    NorthernMelody Assistant Instructor

    # of Dives:
    Location: North Ari Atoll, Maldives
    281
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    Let me know if you find one :) I'm looking at purchasing one, but don't have a clue where to get the best deal....In Canada!
     
  3. RDP

    RDP Barracuda

    # of Dives: 500 - 999
    Location: SW of Indianapolis, IN
    273
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    I have read that Suunto does not allow online sales by its dealers. I would be interested in this as well. :06:
     
  4. rje634

    rje634 Divemaster

    # of Dives: 200 - 499
    Location: NY
    716
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    As far as I know and I did read up on this and asked my LDS before I bought mine. Suunto, which I believe is distrubuted in the states by Seaquest/Aqua Lung do not allow online or mail order sales. Check out there warranty disclaimer at http://www.sea-quest.com/warranty.html
    I think that any sales online are considered "gray market" and don't come with a maufacturer warranty. Some online dealers that sell these products offer there own "in-house" warranties.

    Again this is just some of the info that I read about and heard about from the local dive shops that I priced the computers at.

    Anyone on the board, if I'm mistaken about these policies let me know.
     
  5. mikelegurra

    mikelegurra Nassau Grouper

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    http://www.suuntowatches.com

    they used to carry only the D3. i just checked and they also have the stinger.
    they advertise full warranty on their FAQ page.


    i found the prices a little high though...
     
  6. NorthernMelody

    NorthernMelody Assistant Instructor

    # of Dives:
    Location: North Ari Atoll, Maldives
    281
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    I was looking that the above site, they DO have a price match for any other registered dealer online. It has to be the same make and model, colour, and ready to ship right now. It can't be on sale or a limited time deal. One of their reps will verify the price and they will match it so long as it's within 30 days of your purchasing thier product.

    BUT, if you are interested in a Stinger...... read this off a website!

    Suunto no longer allows Stinger to be sold on the web by its authorized retailers - not even the retail price can be listed according to their policy - we realize, you the customer, may find this inconvenient, and we do apologize. Of course, we still stock and sell the Stinger through our store. Please call us toll-free at 800-XXX-XXXX for complete information on the Suunto Stinger.
     
  7. NorthernMelody

    NorthernMelody Assistant Instructor

    # of Dives:
    Location: North Ari Atoll, Maldives
    281
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    will all my searching, the cheapes I've found was at the suunto web site....no one else had a price listed...disheartening ain't it :-(
     
  8. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
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    tell me about it. sigh.
    and I wanted the gekko.
     
  9. Aussie Diver

    Aussie Diver Nassau Grouper

    # of Dives: 500 - 999
    Location: Queensland, Australia
    161
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    this has been discssed before. have a look at http://www.scubaboard.com/t66315.html

    I just bought a Gekko from sportextreme.com they're the cheapest around, but not an authorised dealer. they do offer their own warrenty though.
     
  10. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
    0
    0
    i looked on sportextreme, and couldn't find what kind of warranty they offer.
    I've emailed them, but where is it? Am I just missing it?
     
  11. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
    0
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    yeah, but it never resulted in an answer.
    it went off onto some tangent about grey markets.
     
  12. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
    0
    0
    I emailed them and just received the answer.
    Yes, they off warranty IF you bring it back to point of purchase (ie. europe).

    So there is NO way to get a Gekko online with warranty, huh?
    That's amazing.

     
  13. icyman

    icyman Assistant Instructor

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    You could check out www.kydivinghq.com I bought my comp there and got a decent deal on it. But I am not really sure how they compare to some other places. I have not researched it lately as I have grown quite happy with these guys service and help, I don't bother to shop any longer.
     
  14. yknot

    yknot Single Diver

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    Per Aqualung US, the only official distributor of Suunto dive computers in the US, warranties are only valid when the product is purchase from an authorized retailer, all of whom are prohibited from selling online. Also prohibit any other mail order transactions. This means face to face over the counter only. Your choices are:
    1) After finding lowest price, say from LP, see if your LDS will match it. Some will, some won't.
    2) Buy from a European internet store like www.scubastore.com. Just be prepared to send it back to Spain if you need service.
    3) Buy from a manufacturer that allows internet sales and competitive pricing (this eliminates Suunto and Uwatec in the US). Make sure too that you send a complaint to the FTC and your state's attorney general. Practices that companies like Aqualung engage in are illegal (price fixing, warranty law violations, etc) but aren't going to change unless enough people complain.
     
  15. ShakaZulu

    ShakaZulu Great White

    # of Dives: 200 - 499
    Location: San Diego, CA
    3,760
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  16. yknot

    yknot Single Diver

    653
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    There's a link at the top of this page to divetank suunto supply. They don't have prices posted-you have to call. They also aren't claiming to be autorized dealers but their inhouse warranty looks pretty impressive, including lifetime battery replacement.
     
  17. Aussie Diver

    Aussie Diver Nassau Grouper

    # of Dives: 500 - 999
    Location: Queensland, Australia
    161
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    I alway thought price fixing by manufacturers was illegal, in the US as well as in Aust. I went to buy a Suunto computer from my lds the other day, and they woudln't give me a discount (they do on everything else), because they said Suunto wouldn't allow it. It's about time this was stopped.
     
  18. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
    0
    0
    where?

     
  19. cra2

    cra2 Photographer

    # of Dives: 50 - 99
    Location: Central Florida
    396
    0
    0
    they sell suunto's online with man'f warranty for American consumers?
     
  20. yknot

    yknot Single Diver

    653
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    www.divetank.net

    The online dealers, such as www.scubastore.com, that offer a Suunto unit online with a warranty are European web sites. The warranty, while for the product in question, is a European warranty. Any warranty service will have to be performed in Europe. This may or may not appeal to you but a forum search will turn up this specific issue and give you an idea as to how it has worked for others. Us and European warranties are different in a lot of cases so read them first to see what is covered.

    Note to Aussie Diver: this is price fixing and it is illegal, at least in the US. This will change when either the FTC/US Attorney General takes an interest or when one of the manufacturers loses a civil suit and has to pay damages. I suggest you complain to whatever part of your government is responsible for these matters.
     

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