VTPro download on Vista

Discussion in 'Computers, Gauges, Watches and Analyzers' started by CoralSeaMan, Sep 23, 2007.

  1. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
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    I have recently changed computers and went from Windows XP to Vista. I cannot seem to download dives off of my Oceanic VTPro. I have transferred the files and tried loading newer versions of the Oceanlog software without success. Any suggestions?
     
  2. TheGoast

    TheGoast Nassau Grouper

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  3. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
    17
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    Thanks for the help.
    I do not know of the Vista Drivers. Where can they be found?
    I tried your solution. The program just cannot find my USB cable.
     
  4. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    There is a link on the instruction page.

    Then you should have found the Drivers.

    Which program can not find the USB?
    Does the USB show in the Device Manager?
     
  5. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
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    After I try to download, the response is that the machine cannot find the USB Interface
     
  6. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    Does the USB show up in the "Device Manager" on your computer?
     
  7. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
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    The device seems to be in device manager. The converter program is there.
     
  8. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    Does it look like this:


    [​IMG]
     
  9. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
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    I have something called USB serial bus controllers
    which include USB composite devices. It also appears that all of the more recent additions have been eliminated (like converter)
     
  10. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    Is this one listed in there (the one ringed OK):

    [​IMG]
     
  11. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
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    The circled item "OK" is not there.
    I do not have "other devices."
     
  12. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    If you watch the Device Manager while you un-plug the USB lead, count to 10 and plug it back in.

    What device appears?
     
  13. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
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    I get "ports(COM & LPT)
    USB serial port (COM5)"

    and under USB serial bus controlers USB serial converter [just like in your picture]
     
  14. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    It looks as the drivers are installed OK

    I think it could be that the OceanLog may not look for devices beyond Port 3.

    If you right click on "USB serial port (COM5)" and click on properties, click "Port Settings" Tab.
    Then click the Advance button.
    See if you can change the COM Port Number to COM3.
     
  15. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
    17
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    Port setting said that COM Port 3 was in use. I changed it anyway. The computer still cannot find the device.
    By the way, thanks for the patience.
     
  16. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
    99
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    No problem but I am running out of ideas.

    Has the "USB serial port (COM5)" changed to "USB serial port (COM3)"
    after a restart and un-plug and plug-in of the lead.
     
  17. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
    17
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    It was COM3 before and after a restart and un-plug and replug of the lead
     
  18. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    If it now looks like this then it should be OK

    [​IMG]

    I don't know what more suggest, maybe its time to ask Doug Krause in the Oceanic section to ask his teckies.
    http://www.scubaboard.com/forums/oceanic/

    Sorry I could not help.
     
  19. CoralSeaMan

    CoralSeaMan ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 500 - 999
    Location: Colorado USA
    157
    17
    18
    Thank you very much for your effort
     
  20. TheGoast

    TheGoast Nassau Grouper

    # of Dives: 50 - 99
    Location: England
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    Doug Krause has just posted that Version 2.1.5 of OceanLog is out

    I have just noticed now that Oceanic have Issued new USB drivers for Vista

    Oceanic Worldwide - Owner Services - Software
     

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