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Also...I had a similar problem, I had installed the program which came with the Wisdom and it would do the same thing, I went to Sherwood's website and downloaded the program from their website and have not had any problems since.
It may have needed a driver of sorts and it's working fine now.
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As one of our greatest philosophers once said ..."If at first you don't succeed, you keep on sucking until you do suck seed. " Curly of the Three Stooges.
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