Elite T3 uploading

[KenKroeber]

I have a new Aeris Elite T3 computer. I like it but have not been able to upload dives to my desktop. I called the Aeris 877 number, left a message...no response. I sent an email to them...no response. The good folks at my dive shop have not been able to help me. I also cannot enter the serial number in my dive log (on desktop.) Is there anybody out there that can help?

 

[NCadiver]

The instructions and information are in the help menu, But it sound like you did not install the drivers.

 

[sanjac]

Ken,

You can download the drivers at this link: http://www.diveaeris.com/Software/2K_Vista_USBDriver.zip If you don't want to use the direct link (security concerns), go to the Aeris website (it may require a log in - if so, set up an account), go to Service & Support, then download the driver there. The link below is for 32-bit computers. For 64-bit, go to the same location on the web described above and download the 64-bit drivers. Hope this helps.

Jim

 

[KenKroeber]

Thanks, I reloaded the driver and now I can enter data but am still not getting my dives uploaded. Any ideas?

 

[crosing]

Can you describe in detail where the upload process is failing for you?