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For those of you who read my previous post, I would like to add that Patti, VP sales of Analox and Helen at LP have responded with an impressive level of customer service.
Analox not only replaced my unit with one in perfect condition, but also shipped me the replacement unit the same day by overnight freight. They're also shipping back the previous unit at their expense. I couldn't ask for a more responsive return experience.
It's refreshing to encounter a manufacturer who not only has a great product, but also stands behind their product to such a degree. I know which unit I'll be recommending to my Nitrox students.
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