A Grateful Thank You to Joel at Tech Diving Limited

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Archangel

...
Messages
865
Reaction score
0
Location
Southern California
# of dives
500 - 999
Hey all:

Need to tell you about exemplary customer service that I experienced. This type of CS is just not found in retail today.

I purchased a Faber HP 120 cylinder from Joel at http://techdivinglimited.com/

I have been VERY pleased with my huge water heater and took it to the So Cal Wrinkles Dive this past weekend. A couple of experienced diving friends notice a bit of rust forming next to the valve. I asked, "is this a problem?" they replied that I might need a major overhaul. They asked me where I purchased it, I replied TDL and both smiled. . .

They said that Joel is a great guy and I will have no problem.

They were right, a couple of eMails and Joel fixed it! period!

I was so moved that I am going back to the website at TDL and purchase s'more stuff I dont need.

Can anybody say "Christmas Tree Tevis?"

Redundancy cant be so bad.

Thanks again Joel,
 
https://www.shearwater.com/products/swift/

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