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Guest
How much change is occuring in where scuba gear is purchased? I want to focus on regulators as they are the most service intensive piece of scuba gear most divers own. By "LDS", I mean a shop where you walked in and did over-the-counter business (even if it also has a significant internet presense). And I hope to also get a sensing of how important it is to be the customer's training shop when it comes to making that first big retail sale.