Ok, there is a post ALREADY about an Atmos 2.0 computer flooding in the Aeris section.
I expect we will see postings on every possible thing that could go wrong. The Atmos 2 has been around for a while.
Folks at Oceanic, what the heck is going on? The chances of 2 members with two different versions of a product, one of them had the issue twice, is slim. Sadly, this is only the reported cases that we as a board are aware of due to members reporting the issue. It's got many of us wondering just how many Atom products Oceanic has had to replace already.
I don't have a clue how many have been returned. However both Doug and I have posted before that there are known issues with earlier versions of the Atom 1.0 both in regards to quick battery drain and yes flooding. The failure rate on Atom 1.0's made in the last 14 months or so is in the normal range for dive computers, the earlier ones are not. However not only are we determined to do better with the Atom 2.0 you can be assured we will not leave the Atom 1.0 users stranded.
I hate to say it, but my confidence in the Atmos product is QUICKLY going down the tubes, which will influence my decision to purchase either product. Granted SSI tells its Dive Cons and Instructors to purchase the equipment sold through the shop they work from, and we do that at the shop. As a soon-to-be instructor, I need to be able to brag on the products I use in class and promote at the shop, but how can I promote a product to students when it is proving to be unreliable?
You lost me, are we talking about the Atom or the Atmos 2? They are VERY different. If this is in regards to the unit in Thailand I don't see the connection, honestly.
I'm almost thinking that if Oceanic offers a 1 year warrant on their product that it needs to go to a 5 year warranty to help raise the confidence of buyers on the Atmos line. That way we at least guarantee that a nearly $1000 computer set up will serve us well.
The warranty is two years and if you look around here you will see we will still consider every case even beyond
Tell you all what. Sounds like Oceanic needs to select some dive shops that have instructors who religiously use their products and dive computers, send them a mixture of about 4-6 Atmos 1.0 and 2.0 products and ask them to field test them for flooding issues over a rigorous period of 30-90 days, logging as many different dives (salt, fresh, multi-level, deep, tropical, cold, current, etc) as can be done throught a spread of locations (not just the coastal states). I know I'd be willing to dive the product for field testing (with analog redundancy of course) and give it back after the time period so they can check the product for issues.
That is part of the new validation process we have put in place
