I found my reg free flowed in a pool test. I let the LDS know of the problem and had the annual service done to a Delta 3 first, second and octo w/gauge before our trip. On the first drift dive the reg was still free flowing. I had the LDS in Florida check it out. He detuned the second stage and the octo began free flowing. He checked the IP and found it was at 180 psi. He tried adjusting it to the normal operating range of 125-135 psi but it kept creeping up. The reg was taken out of service and dropped off the next day to the shop in the Keys (next leg of our trip). They replaced the high pressure seat .
I went back to my LDS in Maryland and asked them to reimburse me the labor $28 to have the HP seat replaced. They said they did not replace that part and could not stand behind it. I was told that the $64 that I paid to have it serviced only includes replacing o-rings, battery and cleaning as the normal part of service. I was told by the owner that I could not afford to have the soft parts replaced as it was to expensive. This was an obvious lie as I buy and carry spare kits when I travel to remote locations. The tech and the owner said they only replace parts that cause it to fail their bench test. The fact that a deep irregular oval grove in the seat was dismissed as they all have that. Further I was told that I probably turned on my tank to fast causing the high pressure seat to leak.
I looked up on the Oceanic web site and found the regulator service consisted of replacing replaceable parts and cleaning and inspection of non-replaceable parts (sounds like a lawyer wrote it rather than a tech). Needless to say replaceable parts to me includes the soft seats of all the valves, filters as well as o-rings.
Is this what Oceanic intends? Or was my LDS telling me it correctly?
Sincerly,
Very concerned
Diver_Pirate
I went back to my LDS in Maryland and asked them to reimburse me the labor $28 to have the HP seat replaced. They said they did not replace that part and could not stand behind it. I was told that the $64 that I paid to have it serviced only includes replacing o-rings, battery and cleaning as the normal part of service. I was told by the owner that I could not afford to have the soft parts replaced as it was to expensive. This was an obvious lie as I buy and carry spare kits when I travel to remote locations. The tech and the owner said they only replace parts that cause it to fail their bench test. The fact that a deep irregular oval grove in the seat was dismissed as they all have that. Further I was told that I probably turned on my tank to fast causing the high pressure seat to leak.
I looked up on the Oceanic web site and found the regulator service consisted of replacing replaceable parts and cleaning and inspection of non-replaceable parts (sounds like a lawyer wrote it rather than a tech). Needless to say replaceable parts to me includes the soft seats of all the valves, filters as well as o-rings.
Is this what Oceanic intends? Or was my LDS telling me it correctly?
Sincerly,
Very concerned
Diver_Pirate
