Armor welcomes your input

[Armor Bags]

Armor bags is happy to be a new part of Scubaboard.

Please feel free to ask any question about Armor bags or bag construction in general. Most of our bags have features that divers have told us they want. I can also field repair and warranty questions.

Airlines can destroy anything (even on the first trip, no kidding!) and even Armor sometimes has factory defects, BUT we stand behind our product. When you call our number the phone will be answered by someone named Carmichael. This is OUR family business, this is all we do, and bags are not an accessory or after-thought for us.

Please note that you can find descriptions of Armor bags, including video clips explaining the bags on our web site Armor Products, LLC - makers of gear bags, dive gear bags and accessories for scuba diving, water sports and other activities as well as soft luggage. (http://www.armorbags.com). Also on that web site you can find a chart, "Bags by size" that has all the bag weights, volume and other information.

The most asked question I get at trade shows now is what the bag weighs. With a 50lb (or 70lb international) weight limit the weight of the empty bag is important. Our 2 larger rolling bags weigh 10 and 11lbs respectively. In my opinion, any bag with wheels and extendable handle, weighing less than 10lbs, is not using the most rugged wheels. We have sacrificed a lb or so to use the best wheels we can find, and they have proven to be very durable wheels.

Armor's rolling luggage all meet current (62") airline size regulations.

The future of air travel probably means reductions in size, number and weight of bags. I am recommending that dive travelers use the largest carry-on they can get away with and carry on all the heavier and more valuable items (regs, computers, cameras) and pack bulky, lighter weight items (fins, wet suit, clothing( in one large pc of checked luggage. If your gear doesn't fit in that combination your only other option will be to pay extra or forward your bags to your destination by courier (a couple links are listed on our web site).

Our #94 Island Hopper (double backpack) is perfect for this packing method. The roller will fit in most airline overheads. If you get on a smaller airplane ("Island Hopper") and have to gate-check your roller, the weight doesn't normally count against you, and you aways have the smaller of the 2 backpacks with you. The smaller backpack is large enough for a reg set, prescription mask, passport, etc., and will never be taken away from you.

One recommendation: All bags go face-down on the conveyor belt these days; a big factor in torn zippers and straps. Purchase our "Protective bags" if you buy or have a #89 or #93. The are huge in terms of preventing airline damage to your bag.

Again, happy to be aboard and I'm always available to help.

Dave & Jackie Carmichael
Owner
Armor

[SCUBAJENNIFER]

I have a XL Armor Duffle bag that is my all time favorite bag...I wish my akona gear bag held up nearly as well. Do you still have the large roller bag with the fin pockets?? I can't remember the name of it, but I didn't see it on the website.

[mike_s]

How about an affordable simple Regulator bag with a zippered pocket to store your regulator/computer manual in? One that is "not too big" so that you can put in inside a standard airline luggag roller carry on and not take up too much space with the other stuff you're carrying.

I've got one by Armor, but you don't appear to make the one I've got anymore.

#19 Deluxe Regulator Bag is similar, but HUGE compared to the one I'm talking about, and most places want $49 to $59 bucks for it.


Your #9DF Dive Flag Regulator Bag is smaller, but has that annoying dive flag on it that says "steal me" and the rear flat storage pocket is not zippered, so any manual inserted will likely fall out.

reference Armor Products Regulator Bags (http://www.armorbags.com/regulatorbags.htm)

[Armor Bags]

Yes, the 9DF does have the dive/flag look. I suppose we assumed that a reg bag would be kept on your person, like a briefcase while flying or inside a larger bag when not flying. Some like to show they are a diver as long as the bag is kep with them. Still, if there is a demand for a black reg bag I'd be happy to meet the demand.

How about an affordable simple Regulator bag with a zippered pocket to store your regulator/computer manual in? One that is "not too big" so that you can put in inside a standard airline luggag roller carry on and not take up too much space with the other stuff you're carrying.

I've got one by Armor, but you don't appear to make the one I've got anymore.

#19 Deluxe Regulator Bag is similar, but HUGE compared to the one I'm talking about, and most places want $49 to $59 bucks for it.


Your #9DF Dive Flag Regulator Bag is smaller, but has that annoying dive flag on it that says "steal me" and the rear flat storage pocket is not zippered, so any manual inserted will likely fall out.

reference Armor Products Regulator Bags (http://www.armorbags.com/regulatorbags.htm)

[kidsdream]

While there are a lot of manufacturers of travel bags, I have to say my personal warranty experience with Armor needs to be detailed.

Last summer, during a return trip from the Keys, US Air found fit to apparently "drag" my large Armor equipment bag across the Tarmac. As Burlington International Airport in Vermont has a unique public parking lot with valets, I did not handle my dive bag upon my return. So the bag stay stuffed in the back of my Tahoe till morning. That's when I noticed my the entire side of my bag was gone - ground off. Even half of the plastic handle was worn away.

While this certainly was not a manufacturing defect. The folks at Armor made it right and replaced the bag - I even got to talk to the owner after sending him an email. I can't promise they will take care of all abuse in this manner. But they have this customer for life.

[Armor Bags]

I have a XL Armor Duffle bag that is my all time favorite bag...I wish my akona gear bag held up nearly as well. Do you still have the large roller bag with the fin pockets?? I can't remember the name of it, but I didn't see it on the website.

Armor's current large roller bag is the #89 Traveller. The fin's now go in sleeves/pockets that are inside the bag. This construction style eliminated two large outside zippers that can be damaged. It was also a move to bring the center of gravity in over the wheels and make the bag more stable. This bag has proven to be the most durable and reliable large rolling bag we've made to date (we keep improving after 12 years of learning).

[Armor Bags]

Jeff
Thanks for the kind words.
Since we are just starting this thread let me use the opportunity to make the following comments about bag problems: First, without regard to warranty, Armor will always try to repair your bag (even non Armor bags at times) and do it at no charge if we have the parts and if you send the bag to us. Second, it is fair to say that 60% of the returns we see have nothing to do with "manufacturers defects" and more to do with carrier or consumer abuse (please try your carrier first), or just plain wear and tear. Third, we're not perfect and neither are the people that make the bags, but we try. Finally, if you acknowledge all of the above, and are nice when you contact us, you'll find things go a lot smoother.

Dave

While there are a lot of manufacturers of travel bags, I have to say my personal warranty experience with Armor needs to be detailed.

Last summer, during a return trip from the Keys, US Air found fit to apparently "drag" my large Armor equipment bag across the Tarmac. As Burlington International Airport in Vermont has a unique public parking lot with valets, I did not handle my dive bag upon my return. So the bag stay stuffed in the back of my Tahoe till morning. That's when I noticed my the entire side of my bag was gone - ground off. Even half of the plastic handle was worn away.

While this certainly was not a manufacturing defect. The folks at Armor made it right and replaced the bag - I even got to talk to the owner after sending him an email. I can't promise they will take care of all abuse in this manner. But they have this customer for life.

[ScottZeagle]

Welcome to Scuba Board, Dave and Jackie!!!!

Scott - owner of more Armor bags than I can count...

:)

[scubapro50]

If I may make a suggestion ... your #93 bag looks good but could be better it you could completely seperate into two pieces ..... the ridge bottom section should be mated to the top bag and allow the diver to divide the unit into two seperate pieces after he arrives at his destination. This way he can leave the bottom portion in his room and use the top portion as his carry on dive bag for the boat. The handle and wheels would stay with the lower section and move the backpack feature to the bottom of the top section. This would seem to make more sense letting the diver breakdown the unit into two pieces when needed.

[Armor Bags]

If I may make a suggestion ... your #93 bag looks good but could be better it you could completely seperate into two pieces ..... the ridge bottom section should be mated to the top bag and allow the diver to divide the unit into two seperate pieces after he arrives at his destination. This way he can leave the bottom portion in his room and use the top portion as his carry on dive bag for the boat. The handle and wheels would stay with the lower section and move the backpack feature to the bottom of the top section. This would seem to make more sense letting the diver breakdown the unit into two pieces when needed.

This is a good suggestion. However the changes would take it into a different league and price range because of the complexities of doing it right. The bag would actually become 2 different bags just put together for the ride. The MSRP on this bag, if we did it right, would be $250-$299. The #93 was designed to provide a good travel bag at a $150 price point. Home to hotel; it was not designed to be used with wet gear or taken to the dive site; we recommend a mesh boat bag for that part of the journey.

Nevertheless, it's a good concept for a bag. First, I would use buckles to hold the 2 pieces together; zippers would be a problem waiting to happen, and the top bag, when separated, would have an exposed zipper chain vulnerable to damage. Second, the top of the lower part and the bottom of the upper bag would need to be made with "exterior" grade material. Finally, given that people don't even want a mesh boat bag that doesn't have wheels anymore, there are a significant number of people that wouldn't buy it because the top bag wouldn't have wheels; and with a full load of gear many people wouldn't or couldn't backpack it.

Still I like the concept and it might be a bag for a future production.

Dave

[GaryT]

I was unhappy with my bag as it broke on a recent trip, nearly stranding me since the handle got loose. Apparently the handle frame that attaches to the bag material is simply attached via a plastic insert with a screw through it. Of course, it snapped. Also, the main zipper is ripping out...

I like the bag, but wonder if Armor would fix it for me or replace it? That handle shouldnt have broke out like that.

See the pics. I can be reached at gary_tenison@yahoo.com. This is my actual name. Someone at Armor please check this out?

-Gary

[GaryT]

I purchased this 8/7/06 from leisurepro.com online.

[Armor Bags]

Gary,
Armor bags are warranted. I'm sorry you had this problem. The bag you have (#75) was sold a few years ago and replaced with a newer version about 2 years ago. Never the less we stand behind our bags. All you have to do when you have a problem is contact either Armor directly or through the dealer you bought the bag from and we will repair or replace it. If we can't repair ir and we no longer have the product in stock to replace it with then we will contact you and discuss the options. Buy the way, Armor will always attempt to repair any bag for any customer, free of charge, regardless of warranty (and we even fix other brand bags at times for customers).
Call 800-487-9485 and ask Jeff for an RA# so we can track it. Send the bag back to Armor and we will take care of it and send it back to you.

Dave

[Bratface]

I have bag #89. It's a great bag but I would like to see a detachable add-on luggage strap. (I cut mine off because it got caught a few times at the airport). I would also like to see the zipper pulls have a different way of attaching the lock other than putting it through the little holes on the pull tab. My other dive bag has a more secure way of locking the zipper pulls.

[GaryT]

I contacted him and got the RA #. I mentioned that I have a dive trip planned June 20 and need the bag back before then and he said it shouldnt be a problem and he would make a note of it.

I will let you know how it goes. Thanks!

[Armor Bags]

I have bag #89. It's a great bag but I would like to see a detachable add-on luggage strap. (I cut mine off because it got caught a few times at the airport). I would also like to see the zipper pulls have a different way of attaching the lock other than putting it through the little holes on the pull tab. My other dive bag has a more secure way of locking the zipper pulls.

It is a good idea to have a detachable luggage strap, I will incorporate that into my next production; although I can tell you that no one has ever told me they have a problem. Still, on my own bag I wind the strap up around the handle when I check the bag.

As for the zipper, no company that I know of makes a Stainless Steel zipper slider with lock tabs. The alternatives are a potentially corrosive metal slider or a plastic slider; neither are good options for the main pocket of checked luggage. I don't use locks in todays flying conditions. If you use a lock I recommend you put it through the bottom of the pull tab (the space under the tab) on one slider and the same on the other if it will fit, and if not through the normal hole. This keeps the tabs lower in profile and less chance of damage.

I use a small zip tie instead of locks. It is good enough to secure the bag from opening and casual theft. Another idea is a slpit ring (key ring). Locks on zipper tabs add to the "profile" of the zipper sliders and there is more chance of them getting caught and broken. If TSA needs to they get into the bag they do so and it's not a problem (BTW I put a set of nail clipers or corkscrew with blade in the outside pocket of the checked luggage so I have a way to cut the zip tie when I get to my destination.)

[GaryT]

Wow. I am very surprised and happy about the treatment I got from Armor. I mailed my bag in and just a few days I recieved a personal call on my cell informing me that my bag was done, all broken parts were fixed, stitching replaced, and it was in the mail back to me. That kind of personal outreach is insanely rare. I was so surprised that I wanted to make sure to report it here. The bag is like new again. (I am hoping the bag will not break away from the handle unit again). Thank you.

[Makai]

Is there a chance you guys will be making an all-black version of the #94 Island Hopper any time soon? I really like the design of the bag but I'm concerned that the silver gray color will show dirt more quickly (OK, so I could care less, but my wife does). Also, I like bags containing my dive gear to be as inconspicuous as possible.

[Makai]

By the way, the videos on your website are a great idea. They really let you know what the bag can hold.

[Armor Bags]

Makai,
The #94 is actually going to be re-worked to a smaller (22") size that will meet airline regulations. Although no one we know of has ever had a problem carrying on a #94, I supect that the next move by the airlines will be to make you fit your bag in the box (that will catch about 70% of bags people are currently carrying on) and even start weighing them like the do internationally. So I have discontinued the current #94 and will have a new roller later in the year that will be 22" tall.

So to answer your question, we probably will change the color scheme.

Dave

[Makai]

Ahhh! Don't do it, Dave! The thing I like most about the #94 is the 24 in. length. It's one of two bags I've found that will actually fit my fins and still pass most current airline restrictions for carry-ons.

That having been said, you guys are probably making the right call. I suspect you're right about the airlines reducing the sizes of carry-ons in the future. They're already getting stricter about enforcing size and weight restrictions.

Thanks for taking the time to answer my question.

[Armor Bags]

Ahhh! Don't do it, Dave! The thing I like most about the #94 is the 24 in. length. It's one of two bags I've found that will actually fit my fins and still pass most current airline restrictions for carry-ons.

That having been said, you guys are probably making the right call. I suspect you're right about the airlines reducing the sizes of carry-ons in the future. They're already getting stricter about enforcing size and weight restrictions.

Thanks for taking the time to answer my question.

Exactly why we decided to push the envalope in the first place and make it 24" (if it can't hold at least short fins it's not a dive gear bag, just another carry-on).

And we've gotten away with it 'til now but I don't want to be stuck with product if these airlines decide to put it to us again.

[mckinness]

I am new to diving but my first choice was an Armor large duffel with the heavy duty mesh and zippers. It has lasted with out signs of wear. I am currently looking for a bag big enough to hold everything for me and my wife. suggestion? Great Product Thanks

[Armor Bags]

I am new to diving but my first choice was an Armor large duffel with the heavy duty mesh and zippers. It has lasted with out signs of wear. I am currently looking for a bag big enough to hold everything for me and my wife. suggestion? Great Product Thanks

Tell me about how you dive (travel, local etc) and how much gear you carry and I will be able to suggest a bag or combination of bags to meet you needs.

[HowardE]

Ahhh! Don't do it, Dave! The thing I like most about the #94 is the 24 in. length. It's one of two bags I've found that will actually fit my fins and still pass most current airline restrictions for carry-ons.

That having been said, you guys are probably making the right call. I suspect you're right about the airlines reducing the sizes of carry-ons in the future. They're already getting stricter about enforcing size and weight restrictions.

Thanks for taking the time to answer my question.

My wife and I have taken the #94 as carry on several times now. It does fit sideways in the overhead bin. Worst case is that they make you gate check it if they're out of room (no fee)...

[H2OU]

I just ordered your #94 to replace my worn out wheeled duffel from another manufacturer. I travel with a BP/W and heavy Scubapro Jets, so weight is a major consideration. I really like the protective plastic base, something my current bag doesn't have. The bag looks well designed and I look forward to trying it out in a few weeks when I head to Belize.

[metalmat]

i am looking to buy a new travel bag i origanaly had a duffel that matched our luggage but the baggage guys beat it so bad after a few trips all the stress points are wearing , I know it wasn't designed for what i used it for so i can't blame the manufacturer
my question is
i like the 89 and 93 for differnet reasons
the 93 is drop bottom and cheaper where as the 93 has fin pocets
I would place my gear in the bottom of 93 but i wouldn't want it to move aroundtoo much : fins,bs, suit,booties. then pack sreet cloths up top untill i hit the #50 mark
where in the 89 i won't be able to seperate street from dive or wet from dry
i have had recomendations of another company in the north east that has drop duffles for under $100 but i want to be sure they can withstand the airlines and would like to get a "diver designed " bag any help would be great thanks Matt

[Armor Bags]

Matt,
The #93 and #89 are really bags for 2 different purposes. I recommend the #93 as a "travel" bag to get you from here to the hotel (then you use your mesh boat bag to go diving and put clean dry gear back in the #93 to go home). It is designed with all the normal compartments of a nice travel bag. The #89, on the other hand, is built to be a gear bag; to handle saltwater (all components which add to the cost) and would be the better bag if you plan to use it more as a dive gear bag (local diving, beach dive, boat diving, or travel as your only bag). There is a reason that some bags cost more than others and in this case it is a set of hardware and components on the #89 that make it much stronger, tougher, and resistant to saltwater. True, you would have to find a way to separate dive gear and clothing in this bag (my recommendation would be the zip-lock type compression bags for clothing).

I should caveat the above to say that you should always clean and dry your gear before putting them back in a bag, no matter what kind of bag, especially if you are going to leave the gear in the bag more than a day or so. If you do put wet gear in a bag, rinse it out with fresh water as soon as possible and hang it upside down to dry before storing it. No matter what kind of bag flush the zippers after every exposure to salt water (it's not corrosion that freezes zippers, its' the build-up of salt crystals in the confined inner space of the zipper.

Both bags have the same rugged wheels. And, both bags have a Protective cover option which I HIGHLY recommend. The cover bags go a long way to prevent airline damage to bags.

Hope that helps. Feel free to call me directly (800-487-9485) if you want to discuss it more.

[mike_s]

How about an affordable simple Regulator bag with a zippered pocket to store your regulator/computer manual in? One that is "not too big" so that you can put in inside a standard airline luggag roller carry on and not take up too much space with the other stuff you're carrying.

I've got one by Armor, but you don't appear to make the one I've got anymore.





Is Armor ever going to make a smaller (Not the big Deluxe) regulator bag that has a zippered pocket for putting manuals,etc in? (Like they used to make).

[ArmorDave]

Armor offers the #9DF. (See it on our web site). It is our basic reg bag with dive-flag front, ties downs inside, 100% non-corrosive zippers (many entry level reg bags have metals zipper pullers). It has a flat pocket on the backside. This pocket, although not zippered, will hold manuals, etc. We certainly could consider adding a zipper to that pocket.

[mike_s]

The reason for the zipper is that I've found w/o it, that manuals can easily slip out when the bag is open and onto a wet dive boat deck. (Ok... it wouldn't be that tragic as I keep the manuals in a ziplock freezer bag, but I also keep spare computer batters, reg rebuilt kit (o-rings, etc) and just don't want it scattered.

BTW... I'm REALLY Happy with my older Armor reg bag. so does my cat, who's guarding it!

http://i70.photobucket.com/albums/i114/mikes2006/misc_images/scubaboard/fuzz_on_reg_bag.jpg

[ArmorDave]

I'll take up your suggestion on the next production if I can.

[metalmat]

i have been looking online and i see that most retailers are closing out your #93 and don't have the cover available anymore! are you discontinuing it?

[Armor Bags]

The Protective bag for the #93 is still available. Just contact us at 800-487-9485 and we'll take care us you.

[down4fun]

I have the double regulator bag and this morning when I was zipping it up, somehow i got it crossthreaded (I'll admit probably operator error) and in the trying ot get it open have now broken off one tooth and cannot thread the zipper. Is this something that can be fixed? And if so what is the cost? It has been a great bag and for what I paid for it I hate to have to throw it away. I am going to Cozumel next month and would like to take it there. thanks Kim

[Armor Bags]

down4fun,
The only way to repair a zipper with a tooth that has come off is to put a clamp at that location and open/close the zipper to that point from then on. (FYI, it is not cost effective to replace a whole zipper chain on a bag). The clamp then keeps the zipper sliders from going off track. The bag will be fully functional but the zippers will come together at that point.

You can send the bag back to us and we will fix it for you free of charge (see address on our web site) or if you think you can do it youself we can send you a clamp to install (first make sure the zipper sliders are each positioned properly on each said of the lost tooth (clamp) location.)

Depending on what you have, it may be necessary to unstitch the end of the zipper, re-thread the zliders on to the chain and then re-stitch the end of the chain. If you have to do all that, you may want to send it back to us. You can also send me a photo of the problem and I can make that determination (armorbags@aol.com). Call for an RA# so we can track it, if you decide to send it back; 813-764-8844).

Dave

[down4fun]

Thanks for the info Dave. It has two zippers that meet in the middle so if I pull the one all the way around I am only short about 1-2 inches. I guess I'll just let it go like that.
Kim

[mckinness]

I have the amphibian i think #91 I was thinking of buying double regulator bag, but I wanted to ask do you have a bag big enough for 2 complete dive setups including regs as my wife is my dive buddy. Thanks for making a great product Brent!

[Armor Bags]

Brent,
If you mean a reg bag, Yes we have the #19DBL-MKV which is a Double Delixe Reg bag with backpack straps, shoulder strap, carry handle and a back sleeve so you can put it over the handle to carry on larger luggage.

It is ideal for 2 sets of regs or a regset and lap-top or lots of tech gear. It is a perfect carry-on size and hands-free carrying if you need it. ($79.95 MSRP).

Let me know if I can help you locate one.

If you mean 2 full sets of gear, then check out the #89. It is our top of the line. Check it out buy clicking on this link.
Armor Products, LLC - makers of gear bags, dive gear bags and accessories for scuba diving, water sports and other activities as well as soft luggage. (http://www.armorbags.com)


Dave

[FishOutUvH2O]

Speaking of the #89 bag. . . I have one that I need to send back to you guys for repair/replacement (I haven't called for an RA# yet) and was wondering what the best way to package this thing for shipping is? Box size needed, etc?

[Armor Bags]

Speaking of the #89 bag. . . I have one that I need to send back to you guys for repair/replacement (I haven't called for an RA# yet) and was wondering what the best way to package this thing for shipping is? Box size needed, etc?

Just put it in a box (check the dumpsters of department stores for boxes if you don't want to buy one) or wrap it with cardboard and tape it good. It's not the most recommended way, but you can also wrap it in shrinkwrap real good and it should travel OK by UPS/Fedex ground. Best if you can wrap it yourself andtake it to UPS. If you use a package service it will cost you about $10 more than you need to pay. If you can send it by US Mail (depends on box size but you should be OK) it would problaby be cheapest.

Call Jeff at 800-487-9485 and he will give you an RA#.

Sorry you had a problem. We'll fix it.

Dave

[mckinness]

Im in Memphis where is the best place to look at and purchase one? Also whats the cost? Thanks
Dave

[FishOutUvH2O]

(check the dumpsters of department stores for boxes if you don't want to buy one)

Dave
That's a great idea. Thanks. If I can't find one there I've got a welder and some rolls of duct tape, so I'm sure I can make something for it to travel in.:D

I'll give Jeff a call tomorrow (or try to pawn the task off on the wife who has a much more pleasant phone voice).

Hopefully you can get it back to me pretty quick. I just got back Monday from a month of diving in Cozumel and this work thing stinks. A few more days of this and I'll need that bag again. Besides, I've grown kind of fond of that bag. It fits 2 sets of warm water gear perfectly (although we have to pack one of the wetsuits separately when flying or it's a couple of pounds over the 50lb limit).

[ArmorDave]

That's a great idea. Thanks. If I can't find one there I've got a welder and some rolls of duct tape, so I'm sure I can make something for it to travel in.:D

I'll give Jeff a call tomorrow (or try to pawn the task off on the wife who has a much more pleasant phone voice).

Hopefully you can get it back to me pretty quick. I just got back Monday from a month of diving in Cozumel and this work thing stinks. A few more days of this and I'll need that bag again. Besides, I've grown kind of fond of that bag. It fits 2 sets of warm water gear perfectly (although we have to pack one of the wetsuits separately when flying or it's a couple of pounds over the 50lb limit).

Make sure you tell Jeff that you need it back fast and put a note in the bag with that information and your address/tel so it gets priority treatment.
Dave

[ArmorDave]

Im in Memphis where is the best place to look at and purchase one? Also whats the cost? Thanks
Dave

I'm on the road right now. Call Bonnie at 800-487-9485 and she can tell you if we have a dealer in Memphis, and if not she will handle it for you.

[FishOutUvH2O]

December 2nd, 2008
Speaking of the #89 bag. . . I have one that I need to send back to you guys for repair/replacement (I haven't called for an RA# yet) and was wondering what the best way to package this thing for shipping is? Box size needed, etc?
December 3rd, 2008
Just put it in a box (check the dumpsters of department stores for boxes if you don't want to buy one) or wrap it with cardboard and tape it good. It's not the most recommended way, but you can also wrap it in shrinkwrap real good and it should travel OK by UPS/Fedex ground. Best if you can wrap it yourself andtake it to UPS. If you use a package service it will cost you about $10 more than you need to pay. If you can send it by US Mail (depends on box size but you should be OK) it would problaby be cheapest.

Call Jeff at 800-487-9485 and he will give you an RA#.

Sorry you had a problem. We'll fix it.

Dave
December 4th, 2008
Make sure you tell Jeff that you need it back fast and put a note in the bag with that information and your address/tel so it gets priority treatment.
Dave
Sent the bag last week and it was received by you guys last Thursday (12/11/2008). . . I got a brand new replacement bag today.

Wow!!! I can't thank you guys enough for the fantastic service you just gave me. Besides making a great gear bag, you are people of your word that stand behind your product. Again, Thank You!!! See you out diving!!!

[metalmat]

hey there ,as per your advice i purchaced the 93 it was great ,held all my gear i took it to cozumel but when i got to my stop over in atlanta i noticed that one of the seams on the pull handle side was opening right obove the zipper for the drop bottom and the wheel on the left side was wobbeling who should i contact about the tear?
thanks matt

[Armor Bags]

hey there ,as per your advice i purchaced the 93 it was great ,held all my gear i took it to cozumel but when i got to my stop over in atlanta i noticed that one of the seams on the pull handle side was opening right obove the zipper for the drop bottom and the wheel on the left side was wobbeling who should i contact about the tear?
thanks matt

Just call us at 800-487-9485 and we'll give you an RA# and we'll take care of it for you.
Dave

[metalmat]

thank you sir

[Ben505]

I have:
Dive Rite Transpac with Rec wing
2 Reg (octo) with scuba pro SPG/depth gauge
body glove 7mil EX3, booites soft sole, gloves
scuba pro jetfin (they are really big and wide) (I wear a 10 1/2 - 11 sneaker)
---I got them a bit bigger to accommodate the hardsole drysuit boots. (diver concepts)
1 main dive light, 2 small,1 tank light
Mask / snorkel (mask in mask box)
sea drops, dive rite reel 130', wrist slate, wrist dive computer, surface marker, lift bag, zip ties (maybe small save a dive kit as well)
8'x10' walmart Tarp (beach diving)
sealife DC 1000 camera (no strobes yet, but will be probably getting 2)

I was looking at the:
#98 Armor Rolling Mesh Duffle Bag
#86 Rolling Mesh Backpack

I rather like the idea of the rolling mesh backpack. Though getting the gear in and out easily when wet or dry was a little concern. I plan on diving from almost anywhere, beaches, rocks, dive boat etc.. plus I travel a lot so if it can collapse down flat and fit in a suit case even better. The rolling wheels seem to just make sense when there is a paved hill to go up and down at a California public beach. or just to ensure I don't tire myself out before the dive.

Do the wheels/ mesh hold up to sand abuse well?
Will the rolling mesh backpack both hold all my gear above?
- as well as allow me to shove it into the bag with ease when I am tired after 4/5 dives in a day?
what about dive weights? (what is the bags limitations)
I am 5'10 How well does the backpack drag behind you?
As a seasoned traveler I found that only rollerblading fixed wheel suitcases are worth buying are your wheels comparable? (do you know what I am referring to?)

I am envisioning myself with all my gear stated above in the rolling mesh backpack on my back, 2 tanks in either hand, weight belt slung over the shoulder and perhaps a self built rig that allows a small day backpack to be attached securely to the top of the rolling mesh backpack. (holds my food, towel, logbook, dry stuff)

Do you think this would work? and would the rolling mesh backpack even accommodate the small backpack spilling out on top?

As I become a better diver I plan to take tech lessons and go to doubles. Is it feasible to rig a shoulder strap to the rolling mesh backpack to allow me to carry the doubles on my back and gear over my shoulders when I cannot wheel it?

And finally where is the best place to buy your equipment that compensates your company the most? I am in the LAX area. After reading this post I am rather impressed with you company and salute your dedication to your customer. I am decidedly cheap, but if you are who you say you are then I am willing to pay well for such a product.

What do you suggest?

-Ben

[Armor Bags]

See my answers below.

In a message dated 8/5/2009 4:03:26 A.M. Eastern Daylight Time, support@scubaboard.com writes:
Hello,

You are subscribed to the thread "Armor welcomes your input" by Armor Bags, there have been 1 posts to this thread, the last poster was Ben505.
http://www.scubaboard.com/forums/armor-bags/227689-armor-welcomes-your-input.html

These following posts were made to the thread:
************
Which bag will meet my needs
http://www.scubaboard.com/forums/armor-bags/227689-armor-welcomes-your-input-5.html#post4605019
Posted by: Ben505
On: August 4th, 2009 02:54 PM

I have:
Dive Rite Transpac with Rec wing
2 Reg (octo) with scuba pro SPG/depth gauge
body glove 7mil EX3, booites soft sole, gloves
scuba pro jetfin (they are really big and wide) (I wear a 10 1/2 - 11 sneaker)
---I got them a bit bigger to accommodate the hardsole drysuit boots. (diver concepts)
1 main dive light, 2 small,1 tank light
Mask / snorkel (mask in mask box)
sea drops, dive rite reel 130', wrist slate, wrist dive computer, surface marker, lift bag, zip ties (maybe small save a dive kit as well)
8'x10' walmart Tarp (beach diving)
sealife DC 1000 camera (no strobes yet, but will be probably getting 2)

I was looking at the:
#98 Armor Rolling Mesh Duffle Bag I'm not sure about the tarp and camera but the rest of the gear should fit in either bag. It will be tight though, especially depending on the bulk of the 7mil suit. I prefer the #98. Keep in mind that these were designed to be "boat bags", in other words, a bag to take only the gear you need for a particular dive, from the car/hotel to the beach/boat.
#86 Rolling Mesh Backpack

I rather like the idea of the rolling mesh backpack. Though getting the gear in and out easily when wet or dry was a little concern. I plan on diving from almost anywhere, beaches, rocks, dive boat etc.. plus I travel a lot so if it can collapse down flat and fit in a suit case even better. The rolling wheels seem to just make sense when there is a paved hill to go up and down at a California public beach. or just to ensure I don't tire myself out before the dive.

Do the wheels/ mesh hold up to sand abuse well?The wheel are particularly large and are the best available in dive bags, especially in rolling mesh bags. Whether or not the back and bottom of the bag holds up well to abrasion depends on how you treat the bag. If you allow it to drag; if you don't lift it over curbs and obvious sharp rocks, rough wood decks (you get the picture) then you will rough up the bottom of the bag. Our bags are made with good material on the bottoms but unless you want to pull around a Pelican case, all bags will get abrasions and tears over time. You can mitigate a lot of it though if you treat you dive bag as though you want to protect it.Will the rolling mesh backpack both hold all my gear above? See above. You may end up needing to carry a second small bag or camera case, or reg bag, if you take everything, everywere.- as well as allow me to shove it into the bag with ease when I am tired after 4/5 dives in a day?
what about dive weights? (what is the bags limitations) What can I say, the bag has a nice big U-shaped opening. it is as easy as any bag of it's type to put stuff into. How easy or hard depends on your gear. Don't just take my word, I would ask at an Armor dealer about other buyers/users of the same product and see what they say. The easiest bag we have to "shove" stuff into is our largest rolling bag (#89) which opens completely in the front and is easy to dump everything into at the end of the day. But it is a large gear bag, not a boat bag. (Note: as with any bag, if you want it to last a long time, make sure you wash it thoroughly with fresh water and dry it before storage after every use.)I am 5'10 How well does the backpack drag behind you? I'm 5'6" and its just about right. We do have "Extend-a-handle"s available to extend the handle of any bag.
As a seasoned traveler I found that only rollerblading fixed wheel suitcases are worth buying are your wheels comparable? (do you know what I am referring to?) Ours are the best wheels you can get for dive bag; period. I've sold over 6000 units with these wheels and have only had one come back. On these bags the wheels are the least of your worrys.
I am envisioning myself with all my gear stated above in the rolling mesh backpack on my back, 2 tanks in either hand, weight belt slung over the shoulder and perhaps a self built rig that allows a small day backpack to be attached securely to the top of the rolling mesh backpack. (holds my food, towel, logbook, dry stuff) Good luck with all that. FYI the #98 is not a backpack.

Do you think this would work? and would the rolling mesh backpack even accommodate the small backpack spilling out on top? Not sure what you mean here but I would not recommend putting any other bag on top of either of these two bags while rolling. Excess weight and overloading will be the eventual demise of any gear bag. (FYI, we do not warrant for carrying tanks or weights, including weights that are in a integrated-weight BC)
As I become a better diver I plan to take tech lessons and go to doubles. Is it feasible to rig a shoulder strap to the rolling mesh backpack to allow me to carry the doubles on my back and gear over my shoulders when I cannot wheel it? Doubles and a gear bag on your back? You're a Hoss dude. Seriously, I would suggest you get with your local dive shop professionals and look at the bags, load them with your gear, and it will become much more clear to you.

And finally where is the best place to buy your equipment that compensates your company the most? I am in the LAX area. After reading this post I am rather impressed with you company and salute your dedication to your customer. I am decidedly cheap, but if you are who you say you are then I am willing to pay well for such a product.

What do you suggest? We do have dive shops in the LA area, Dive N Surf is one of them. You can also call our Rep Ray Bullion (800-303-5141) who might point you to a shop nearer to you. If you need more information please contact me.-Ben