Matt S.
Contributor
My primary second stage (RG2010) has been acting up. It's been hard to breathe, and it freeflows too easily at every setting on the dial. I took it in for a tuneup, and the tech said, "sorry, I can't do anything with it." (the first stage checks out fine, btw.)
The reg is less than 2 years old, and it did have annual service. The warranty should be intact. My question for Dive Rite is this: do I have to go fight it out with the place that did the annual service, or do I move right into warranty service?
The tech that tried to do the tuneup told me that Dive Rite "won't touch" a reg that has been serviced. That sounded BANANAS.
The reg is less than 2 years old, and it did have annual service. The warranty should be intact. My question for Dive Rite is this: do I have to go fight it out with the place that did the annual service, or do I move right into warranty service?
The tech that tried to do the tuneup told me that Dive Rite "won't touch" a reg that has been serviced. That sounded BANANAS.
