Dsix36
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This post is about me getting pissed off at Dive Rite for having my drysuit for 4 weeks. I know that it is a warranty thing and they probably don't care about it since there isn't any profit to be made. The suit was only a couple of months old when the boots ripped/cracked open. How ******in long does it take to fix this problem. I live in Florida and Dive Rite is in Florida, not a lot of shipping time involed in this either.
The Folks at DRE are doing everything they can, but they can't seem to get a straight answer from Dive Rite.
I spent a ******in fortune to buy my Dive Rite Optima. If this is any indication of their customer service, I may as well sell it and buy Mempilots meg.
OK my rant is over now.
What has your experience been with Dive Rite's customer service? Are they fair? What about turn around times?
The Folks at DRE are doing everything they can, but they can't seem to get a straight answer from Dive Rite.
I spent a ******in fortune to buy my Dive Rite Optima. If this is any indication of their customer service, I may as well sell it and buy Mempilots meg.
OK my rant is over now.
What has your experience been with Dive Rite's customer service? Are they fair? What about turn around times?