Darnold9999
Contributor
When/how often should a housing be sent back to you for o-ring replacement. I have a D200 housing, everything is working perfectly and I would rather not have it fail.
Frequency of Housing Maintenance
- Thread starter Darnold9999
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Ikelite Staff
Contributor
We recommend returning a housing for service every 1-3 years depending on use and care. It's definitely time to return it if the buttons are getting sticky or there is an excessive amount of salt buildup around the controls.
General maintenance includes replacement of all seals, checking of controls and TTL circuit and water pressure test. For a dSLR housing, cost of service is $125 + return shipping. Typical turnaround time is approximately 2 weeks. Return along with a brief letter of explanation and full contact info to:
Ikelite Underwater Systems
Attn: Repair Dept.
50 West 33rd Street
Indianapolis, IN 46208
Phone: 317-923-4523
Thanks,
Jean / Ikelite
General maintenance includes replacement of all seals, checking of controls and TTL circuit and water pressure test. For a dSLR housing, cost of service is $125 + return shipping. Typical turnaround time is approximately 2 weeks. Return along with a brief letter of explanation and full contact info to:
Ikelite Underwater Systems
Attn: Repair Dept.
50 West 33rd Street
Indianapolis, IN 46208
Phone: 317-923-4523
Thanks,
Jean / Ikelite
ScubaBasics
Contributor
It would probably be about the same. You might experience delays by going thru the distributor.
OP
Darnold9999
Contributor
Sent mine in October 17th by Fedex ground, should arrive at Ikelite tomorrow. Will let you know when I get it back. Nothing wrong with it, just has about 200 dives on it and I have a long trip planned.
Ikelite Staff
Contributor
Sending your housing in directly is always the most efficient way to get it repaired or serviced. When sending internationally, it's very important to correctly list the item as being returned for repair service by the original manufacturer. This helps to avoid any duties or customs charges.
Regards,
Jean / Ikelite
IKELITE Underwater Systems
Regards,
Jean / Ikelite
IKELITE Underwater Systems
Glad I asked. I would have guessed using the distributor was more efficient. Thanks for the customs duties avoidance tip
OP
Darnold9999
Contributor
Got the housing back - November 21. Just over a month from taking it to Fed-Ex and receiving it back US Post (best for me across the border). I think Ikelite had it for just under 2 weeks, the rest of the time was in transit. $125 plus shipping. All exactly as promised.
NudeDiver
Contributor
Well...damn. I had no idea we should do such things. Had I known, I might have sent my housing in with my strobe and save on postage ):
I have a sticky button or two - I'm thinking I could solve that with some silicone grease.
How much is this service for a G2 housing? It doesn't have any electronics on it or anything.
Of course, since the G2 is so old, I could buy another G2 camera for $100 or less - doesn't make much sense to spend much more on the housing for it at this point.
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