Hollis F1 fin torn
- Thread starter RoyN
- Start date
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Gen San Chris
Contributor
Check with the shop who sold it to you! If its a manufacturers fault I am sure that they might replace it but if you managed to rip it youself then I think it will be hard luct to you! **** Happens!
Hollis Gear Nick
Contributor
I thought Hollis has this 1-YEAR LIMITED WARRANTY on (masks, snorkels, fins, neoprene accessories, bags, accessories, vehicles, lighting, and apparel). These were copied from Hollis. Anyways, I've emailed and contacted the store I purchased from but so far they haven't responded. I'm hoping they'll give me the RMA from Hollis and I can just drive up and drop it off since I live just south of San Leandro.
Hollis Gear Nick
Contributor
Hi Roy,
1 year covers "manufacturers defect" which means that if the fin ripped due to abuse then it wouldnt be covered.
If you are having issues with your LDS, feel free to stop by anytime so we can take a closer look. We will gladly take care of this for you.
We are located at:
2002 Davis Street
San Leandro, Ca 94577
Phone: 510-729-5110
Hours: 8am - 5pm
Thanks!
I never abuse my gears Nick, especially something that looks cool like the fins, my hollis reg, and other stuff. I just got off the phone with Russ from divers supply and they are going to replace it for me since they have the XL in stock. Anyways, I've attached the picture of the fin torn. I don't know what I did other then just wash it clean and make sure I have it with me when I go diving. Never ever abused any of my gears. Otherwise. Hollis is the best! 
Attachments
Hollis Gear Nick
Contributor
I never abuse my gears Nick, especially something that looks cool like the fins, my hollis reg, and other stuff. I just got off the phone with Russ from divers supply and they are going to replace it for me since they have the XL in stock. Anyways, I've attached the picture of the fin torn. I don't know what I did other then just wash it clean and make sure I have it with me when I go diving. Never ever abused any of my gears. Otherwise. Hollis is the best!
Roy,
Good to hear Russ resolved the issue. Spoke to him last week to confirm he had an additional pair in stock. Take care.
Nick
I am looking at purchasing a new BP/W and have already purchased the F1 fins...and love them BTW....I think I am going to be purchasing this new equipment from Hollis...it's threads like this and the obviously great customer service that they provide that has made my decision easy!
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