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I'm not sure how DR will respond but here was my consumer driven experience with it.The X wasnt on the market very long. Was there something wrong with it? I am kind of concerned, because I sold my VR3 and waited over 2 years for the X to arrive, and within a few years it is discontinued.
I've had a production version of the X for a couple years and have been very unimpressed. It took a very long time for DR got get it to the market. There was much talk about its price being under $1000 prior to release and when release it was much higher, closer to $1500.
I personally had major issues with the unit resetting as I entered the water. Contacted DR via ScubaBoard and they connected me with Pete N (Sales Rep) and he supplied me with a new battery cap, spring and a tool to tighten the cap that was not originally included with the production unit. Apparently, the battery shifted during back rolls or giant strides and this caused the unit to loose power which reset the entire unit loosing all gas inputs, time data, logbook, etc.
Then the issues really started... The battery housing uses extremely coarse threads made out of aluminum. They cross thread almost immediately. I have only changed the battery twice and now the cross threading has rendered the unit inoperable. I recently email DR for support, hopefully they are as responsive as previously. I'll be sure to let you know.
All in all, for a solid tek/trimix/ccr computer, buy a Shearwater Predator and save yourself the aggravation.
I've had a production version of the X for a couple years and have been very unimpressed. It took a very long time for DR got get it to the market. There was much talk about its price being under $1000 prior to release and when release it was much higher, closer to $1500.
I personally had major issues with the unit resetting as I entered the water. Contacted DR via ScubaBoard and they connected me with Pete N (Sales Rep) and he supplied me with a new battery cap, spring and a tool to tighten the cap that was not originally included with the production unit. Apparently, the battery shifted during back rolls or giant strides and this caused the unit to loose power which reset the entire unit loosing all gas inputs, time data, logbook, etc.
Then the issues really started... The battery housing uses extremely coarse threads made out of aluminum. They cross thread almost immediately. I have only changed the battery twice and now the cross threading has rendered the unit inoperable. I recently email DR for support, hopefully they are as responsive as previously. I'll be sure to let you know.
All in all, for a solid tek/trimix/ccr computer, buy a Shearwater Predator and save yourself the aggravation.
That's concerning. I have been really interested in the upcoming new Tek computer from diverite, but after reading about the issues here I'm not so sure I am willing to take a chance. Thanks for the info and please keep us all informed on the results of the repair/trade in.