I have a problem with an oceanic dive computer and have contacted oceanic by email (about a month ago) and PM ( couple weeks ago) on here with not a peep from either does oceanic care to address faults with their products for customers ?
any Oceanic reps respond to PM's
- Thread starter Ralphy
- Start date
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Not sure how active they are on the forum here.
Have you tried to contact them via their website?
(800) 435-3483
(510) 562-0500. M-f 8-5
hello@oceanicusa.com
Spelling errors courtesy of iPhone
Have you tried to contact them via their website?
(800) 435-3483
(510) 562-0500. M-f 8-5
hello@oceanicusa.com
Spelling errors courtesy of iPhone
Twoblues
Contributor
'Phone call is the most effective!
Zeagle Eagle
Contributor
I am on the phone right now with an Oceanic rep. I need a repair on my Oceanic computer. The tech support is outstanding.
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Not all manufacturers keep as close an eye on their forums as they'd like or in some instances should. Contacting direct by phone if practical or email direct is often the fastest course of action. Oceanic has in general a very good reputation for customer service and I'm sure once aware of your issue they will sort it out promptly. Good luck.
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It's Scuba Show weekend so they're probably traveling/setting up for that.
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