ericdube
Registered
I'm hoping someone might be able to help me out with an issue I have with my Oceanic Excursion II BCD that I recently purchased. The top tank strap appears to be sewn on backwards on the BCD I have (buckle is on the inside of the strap and rubs against the tank neck.) [See the first two pictures] While I love this BCD, it seems completely wrong to me and doesn't allow the top strap to be adjusted once you have it over the tank neck (nor does it make good contact with the tank.)
I tried contacting Oceanic about the problem, but they've been less than responsive and only provided a cryptic message that they're all like that so it's by design. Except the problem with that statement is that they're *not* all like that [see the third picture]. I've looked at 3 of their other BCD's and the buckle is *always* on the outside like all the other brands I've looked at and used in the past (including Scuba Pro, Cressi, AquaLung, etc.) So I'm utterly bewildered why they don't want to fix this - cost-wise this should be next to nothing for them to address (which leaves me wondering if they actually stand behind their product warranty?)
Honestly, I hate making posts like this, but not sure what else to do? I'm hoping someone from Oceanic will see this message and help out. Thanks in advance!
I tried contacting Oceanic about the problem, but they've been less than responsive and only provided a cryptic message that they're all like that so it's by design. Except the problem with that statement is that they're *not* all like that [see the third picture]. I've looked at 3 of their other BCD's and the buckle is *always* on the outside like all the other brands I've looked at and used in the past (including Scuba Pro, Cressi, AquaLung, etc.) So I'm utterly bewildered why they don't want to fix this - cost-wise this should be next to nothing for them to address (which leaves me wondering if they actually stand behind their product warranty?)
Honestly, I hate making posts like this, but not sure what else to do? I'm hoping someone from Oceanic will see this message and help out. Thanks in advance!