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Old December 3rd, 2008, 08:33 AM   #41
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Quote:
Originally Posted by FishOutUvH2O View Post
Speaking of the #89 bag. . . I have one that I need to send back to you guys for repair/replacement (I haven't called for an RA# yet) and was wondering what the best way to package this thing for shipping is? Box size needed, etc?
Just put it in a box (check the dumpsters of department stores for boxes if you don't want to buy one) or wrap it with cardboard and tape it good. It's not the most recommended way, but you can also wrap it in shrinkwrap real good and it should travel OK by UPS/Fedex ground. Best if you can wrap it yourself andtake it to UPS. If you use a package service it will cost you about $10 more than you need to pay. If you can send it by US Mail (depends on box size but you should be OK) it would problaby be cheapest.

Call Jeff at 800-487-9485 and he will give you an RA#.

Sorry you had a problem. We'll fix it.

Dave
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Old December 3rd, 2008, 06:25 PM   #42
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Im in Memphis where is the best place to look at and purchase one? Also whats the cost? Thanks
Dave
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Old December 3rd, 2008, 08:36 PM   #43
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Originally Posted by Armor Bags View Post
(check the dumpsters of department stores for boxes if you don't want to buy one)

Dave
That's a great idea. Thanks. If I can't find one there I've got a welder and some rolls of duct tape, so I'm sure I can make something for it to travel in.

I'll give Jeff a call tomorrow (or try to pawn the task off on the wife who has a much more pleasant phone voice).

Hopefully you can get it back to me pretty quick. I just got back Monday from a month of diving in Cozumel and this work thing stinks. A few more days of this and I'll need that bag again. Besides, I've grown kind of fond of that bag. It fits 2 sets of warm water gear perfectly (although we have to pack one of the wetsuits separately when flying or it's a couple of pounds over the 50lb limit).
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Old December 4th, 2008, 07:54 AM   #44
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Quote:
Originally Posted by FishOutUvH2O View Post
That's a great idea. Thanks. If I can't find one there I've got a welder and some rolls of duct tape, so I'm sure I can make something for it to travel in.

I'll give Jeff a call tomorrow (or try to pawn the task off on the wife who has a much more pleasant phone voice).

Hopefully you can get it back to me pretty quick. I just got back Monday from a month of diving in Cozumel and this work thing stinks. A few more days of this and I'll need that bag again. Besides, I've grown kind of fond of that bag. It fits 2 sets of warm water gear perfectly (although we have to pack one of the wetsuits separately when flying or it's a couple of pounds over the 50lb limit).
Make sure you tell Jeff that you need it back fast and put a note in the bag with that information and your address/tel so it gets priority treatment.
Dave
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Old December 4th, 2008, 07:57 AM   #45
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Im in Memphis where is the best place to look at and purchase one? Also whats the cost? Thanks
Dave
I'm on the road right now. Call Bonnie at 800-487-9485 and she can tell you if we have a dealer in Memphis, and if not she will handle it for you.
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Old December 18th, 2008, 10:46 PM   #46
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December 2nd, 2008
Quote:
Originally Posted by FishOutUvH2O View Post
Speaking of the #89 bag. . . I have one that I need to send back to you guys for repair/replacement (I haven't called for an RA# yet) and was wondering what the best way to package this thing for shipping is? Box size needed, etc?
December 3rd, 2008
Quote:
Originally Posted by Armor Bags View Post
Just put it in a box (check the dumpsters of department stores for boxes if you don't want to buy one) or wrap it with cardboard and tape it good. It's not the most recommended way, but you can also wrap it in shrinkwrap real good and it should travel OK by UPS/Fedex ground. Best if you can wrap it yourself andtake it to UPS. If you use a package service it will cost you about $10 more than you need to pay. If you can send it by US Mail (depends on box size but you should be OK) it would problaby be cheapest.

Call Jeff at 800-487-9485 and he will give you an RA#.

Sorry you had a problem. We'll fix it.

Dave
December 4th, 2008
Quote:
Originally Posted by ArmorDave View Post
Make sure you tell Jeff that you need it back fast and put a note in the bag with that information and your address/tel so it gets priority treatment.
Dave
Sent the bag last week and it was received by you guys last Thursday (12/11/2008). . . I got a brand new replacement bag today.

Wow!!! I can't thank you guys enough for the fantastic service you just gave me. Besides making a great gear bag, you are people of your word that stand behind your product. Again, Thank You!!! See you out diving!!!
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Old February 8th, 2009, 11:51 AM   #47
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hey there ,as per your advice i purchaced the 93 it was great ,held all my gear i took it to cozumel but when i got to my stop over in atlanta i noticed that one of the seams on the pull handle side was opening right obove the zipper for the drop bottom and the wheel on the left side was wobbeling who should i contact about the tear?
thanks matt
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Old February 9th, 2009, 08:09 AM   #48
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hey there ,as per your advice i purchaced the 93 it was great ,held all my gear i took it to cozumel but when i got to my stop over in atlanta i noticed that one of the seams on the pull handle side was opening right obove the zipper for the drop bottom and the wheel on the left side was wobbeling who should i contact about the tear?
thanks matt
Just call us at 800-487-9485 and we'll give you an RA# and we'll take care of it for you.
Dave
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Old February 10th, 2009, 11:10 PM   #49
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thank you sir
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Old August 4th, 2009, 03:54 PM   #50
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Troll Which bag will meet my needs

I have:
Dive Rite Transpac with Rec wing
2 Reg (octo) with scuba pro SPG/depth gauge
body glove 7mil EX3, booites soft sole, gloves
scuba pro jetfin (they are really big and wide) (I wear a 10 1/2 - 11 sneaker)
---I got them a bit bigger to accommodate the hardsole drysuit boots. (diver concepts)
1 main dive light, 2 small,1 tank light
Mask / snorkel (mask in mask box)
sea drops, dive rite reel 130', wrist slate, wrist dive computer, surface marker, lift bag, zip ties (maybe small save a dive kit as well)
8'x10' walmart Tarp (beach diving)
sealife DC 1000 camera (no strobes yet, but will be probably getting 2)

I was looking at the:
#98 Armor Rolling Mesh Duffle Bag
#86 Rolling Mesh Backpack

I rather like the idea of the rolling mesh backpack. Though getting the gear in and out easily when wet or dry was a little concern. I plan on diving from almost anywhere, beaches, rocks, dive boat etc.. plus I travel a lot so if it can collapse down flat and fit in a suit case even better. The rolling wheels seem to just make sense when there is a paved hill to go up and down at a California public beach. or just to ensure I don't tire myself out before the dive.

Do the wheels/ mesh hold up to sand abuse well?
Will the rolling mesh backpack both hold all my gear above?
- as well as allow me to shove it into the bag with ease when I am tired after 4/5 dives in a day?
what about dive weights? (what is the bags limitations)
I am 5'10 How well does the backpack drag behind you?
As a seasoned traveler I found that only rollerblading fixed wheel suitcases are worth buying are your wheels comparable? (do you know what I am referring to?)

I am envisioning myself with all my gear stated above in the rolling mesh backpack on my back, 2 tanks in either hand, weight belt slung over the shoulder and perhaps a self built rig that allows a small day backpack to be attached securely to the top of the rolling mesh backpack. (holds my food, towel, logbook, dry stuff)

Do you think this would work? and would the rolling mesh backpack even accommodate the small backpack spilling out on top?

As I become a better diver I plan to take tech lessons and go to doubles. Is it feasible to rig a shoulder strap to the rolling mesh backpack to allow me to carry the doubles on my back and gear over my shoulders when I cannot wheel it?

And finally where is the best place to buy your equipment that compensates your company the most? I am in the LAX area. After reading this post I am rather impressed with you company and salute your dedication to your customer. I am decidedly cheap, but if you are who you say you are then I am willing to pay well for such a product.

What do you suggest?

-Ben
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