Canon A610 movie mode...can't move big movie to my pc!

[GregA2k6]

Hello all,

I have a Sandisk Ultra II 2gig card and recently recorded some videos. One of them is almost a gig in size. I cannot get them to download to my pc. I have tried copying and pasting from my camera in "My Computer" and also tried the Adobe Photo Downloader.....it just stalls. When I try to use the "Scanner and Camera" wizard the videos that are 500 megs move over to the PC fine....the 1 gig video fails and the message log says "not enough storage is available to complete this operation". The hard drive has 50 gigs free and I have 512 megs of ram.......The videos work fine in the camera. Any ideas? I am not using a card reader (don't have one) Just the USB cable from the camera directly into my pc. I have tried this now on 2 different PC's with the same result. I even defragged one to see if it would help....no dice!

Thanks for any help!

GregA

[Taxgeek]

I'd say try it with a card reader. They're cheap. I've never had a problem, although my videos tend to be in smaller snips (I take video on the canon S1). The NTSC/FAT32 limitations only come into play for larger files (4g?) I think. Sounds to my naive and unknowledgable self like a software issue with your camera.

[CompuDude]

I'd say try the card reader as well. What OS is your computer? If older, (like Win98 instead of Win2k or XP) that could also be a problem.

[GregA2k6]

I'd say try the card reader as well. What OS is your computer? If older, (like Win98 instead of Win2k or XP) that could also be a problem.

Thanks for the tips guys. I've tried it on 3 computers all running win XP. (2 of them are brand new here at work)

THanks to Jamdiver, I have confirmed this problem to be beyond just my configuration. (he had the same thing) Seems odd that you NEED a card reader to transfer lager vids....I'm going to email Canon and see what they say.

Thanks again!

Greg