I agree about their website. Check out their
facebook page. It seems to me that businesses concentrate on facebook more and more each week. They go out of West Bay Dock. We used them for SRC last year, so we hooked up with the boat in Governor's Creek (I think). We will be using them in a few weeks for an afternoon wall/Kittiwake dive. I will report back after the dive. As for the SRC dive, Freddy and Jaxx took amazing care of our two families and customized the trip exactly as we wanted it. We went out when it was convenient for us and had no other boats at SRC. We were down for over an hour with Jaxx while Freddy did a resort course with the wife of my buddy. We then shot over to Kaibo for lunch. I asked Freddy to have some Ironshore Bock onboard and they were chilled and ready for us after the dive. Of course, Jaxx took care of our equipment and catered to us the entire time. From what I have read on SB and what I have experienced with OF, this is not uncommon customer service on GC. Their boat is newer and is an awesome platform for diving. Epic Divers is one of the newer operators on the island so they're not as well known. I am sure other operators offer similar services. I can only comment on my own experiences. I have used Don Foster's in the distant past and although they are a cattle boat operator, they do a great job as well. We were going to go with Sunset House last year on an afternoon KW dive, but they ended up not having room for us (their on site customers have first dibs). Regardless, I think you will have an awesome experience no matter who you go out with. Enjoy!