For Sale New 2011 MagicShine MJ-878 2200LM SST-90 LED Dive Light @ www.novaeproducts.com!
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Good business practice would suggest that you let customers know when an item is out of stock rather than sending them a tracking number that continues to show that the item has not been received by the post office with no other communication from you on the subject. A simple message after the order was placed stating it was out of stock could have completely alleviated the situation. Not having the light in time for it's intended use with no warning to make other arrangements in time tends to leave a bad taste in my mouth. I would expect that your generous $25 shipping charge for a light would have it here in under 2 weeks.
I will report back if and when I do actually receive a light as to the quality.
Good business practice would suggest that you let customers know when an item is out of stock rather than sending them a tracking number that continues to show that the item has not been received by the post office with no other communication from you on the subject. A simple message after the order was placed stating it was out of stock could have completely alleviated the situation. Not having the light in time for it's intended use with no warning to make other arrangements in time tends to leave a bad taste in my mouth. I would expect that your generous $25 shipping charge for a light would have it here in under 2 weeks.
I will report back if and when I do actually receive a light as to the quality.
You're absolutely right. I should've contacted you and several other buyers to let you guys know that the MJ-878 was out of stock. It was just bad inventory counting on my part and poor judgment. For that, I'm truly sorry. Please rest assured that all orders have been fulfilled and you should receive your MJ-878 shortly (if you haven't gotten them already).
Thank you for your reply and publicly acknowledging your mistake. I received my light the other day and I will say that I am completely satisfied. This LED light is BRIGHT and I can't wait to get it in the water(too bad I didn't have it in time for my dive last weekend). I was very concerned with the claimed lumen output and I have no way to measure it, but compared to my 700 lumen Dive Rite light I would say that this could easily be 2200 lumen with a similar beam pattern. I will say that this light is a bit heavy to carry as a dive light, but it would be unreasonable to not expect it to be heavy based on the output and burn time.
Thank you for your reply and publicly acknowledging your mistake. I received my light the other day and I will say that I am completely satisfied. This LED light is BRIGHT and I can't wait to get it in the water(too bad I didn't have it in time for my dive last weekend). I was very concerned with the claimed lumen output and I have no way to measure it, but compared to my 700 lumen Dive Rite light I would say that this could easily be 2200 lumen with a similar beam pattern. I will say that this light is a bit heavy to carry as a dive light, but it would be unreasonable to not expect it to be heavy based on the output and burn time.
I'm glad to hear that you're happy with the MJ-878! Looking forward to your dive results as I'm sure everyone else is as well.
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Originally Posted by merxlin
