thinking of buying AireTex 45 SCUBA / Paintball compressor 4500 PSI, 4 CFM Honda Gas
Welcome to ScubaBoard, an online scuba diving forum community where you can join over 205,000 divers from around the world discussing all things related to Scuba Diving. To gain full access to ScubaBoard (and make this large box go away) you must register for a free account. As a registered member you will be able to:
Participate in over 500 dive topic forums and browse from over 5,500,000 posts.
Communicate privately with other divers from around the world.
Post your own photos or view from well over 100,000 user submitted images.
Gain access to our free classifieds marketplace to buy, sell and trade gear, travel and services.
Use the calendar to organize your events and enroll in other members' events.
All this and much more is available to you absolutely free when you register for an account, so sign up today!
If you have any problems with the registration process or your account login, please contact the ScubaBoard Support Team.
I bought a compressor from them a few years ago. Customer support was very poor. The people answering the phones genuinely seemed somewhat retarded. And they had very little knowledge of the product that they sold me.
When I had very basic questions about the compressor set-up, they transferred me all over the company because no one knew the answer.
Eventually I would reach someone who responded, "I don't know but I'll find out for you." They would take my name and phone number with a promise to call me back the next day with an answer.
No one every called me back. When I called that person back the next day, invariably they had no memory of our conversation the previous day and had not made any attempt to find an answer to my question. They said that they would take my name and phone number with a promise to call me back the next day with an answer.
They never called me back. And the process was repeated ad infinitum.
When I ordered things like filters, the woman taking the order had trouble with simple tasks like writing down my order. When my order never arrived, my calls to AireTex were answered with "What order?"
Once I ordered a very heavy part by part number. AirTex charge me $50 for shipping. When it arrived, it was the wrong part. Apparently the box had been labelled with the wrong part number -- so it was the correct part number on the box, but the wrong part was inside the box.
AireTex insisited that I pay for return shipping - $50 - and pay again for the correct part to be shipped back to me - $50 - for a grand total of $150 in shipping costs.
About a year later AireTex called me and insisted that I had never paid for anything and demanded to be paid again for the compressor and parts.
LinkBack URL
About LinkBacks
Reply With Quote
Originally Posted by bigrich954rr
