KayDee
Guest
Sea Robin Cozumel (http://www.searobincozumel.com/index.htm) promotes themselves as a premier scuba diving company in the heavily saturated dive op destination of Cozumel, Mexico. We first met one of the owners and dive master (DM), Eduardo Canche at the 2007 Long Beach Scuba show. We have dove Cozumel 4 times over the past 3 years with other wonderful dive operators. After meeting the owner, Eduardo, and talking to Allen, we decided to take a chance with the new guy. FYI, there were 5 divers in our group, 2 were DMs, 2 were AOW, and 1 was a beginner.
Reservations: A simple process via email and local telephone calls. Allen Martin, the other owner, plans on updating the website soon to include additional lodging packages, customer reviews, and other assorted information the Sea Robin Cozumel team and/or customers should find useful.
Boat: The Ballena, capable of holding 12 divers, is a small, fast, covered boat outfitted with all the standard emergency equipment, radio, and GPS. Most days we had only 5 divers on the boat, with the exception of one day when we arranged for 2 friends to come along. Dives are started in the back roll position but one of our divers (due to back issues) required a in the water set up which was no problem for the outstanding Captain Choco and DM Eduardo. Cold water and snacks are provided for each surface interval (SI). The crew is very customer oriented even asking us if there were any snacks, in particular, we wanted for the next day (for you snack people). Yet, the better news is that ample wet and dry storage is available so that the towel you need for drying off stays dry. SI locations are chosen with the divers input. Our locations were diverse including a deserted beach, a dock, kicking back on the boat or snorkeling around looking for the ubiquitous starfish or the elusive black tip shark near the south end lagoon.
Crew: As noted Choco, Eduardo, and Allen are all first rate. Eduardos knowledge of both on and off the map dive sites insured each dive was a great experience. He was also very vigilant of the beginner diver in our group, which was a great comfort to his mom.
Gear: We brought our own gear but rental gear is available upon request.
Customer Service: Allen wanted to meet us on the day of our arrival at our hotel and pick up our gear but we convinced him that we would schlep it down to the dock in the morning. The first day we hauled our gear to the boat, after that we did not have to touch or clean it for the entire trip. Each morning, afternoon, and/or evening the boat would pull up (at our specified time) with all our gear clean, dry, and setup for our next dive adventure. Forgive the term but we call this Gucci Diving. Pretty much all we brought was a dry towel and cameras. We picked the dive sites daily and were able to dive our computers. Steel tanks were provided for the two big guys, the rest of us dove aluminum 80s. As a bonus, we also crossed the channel for a Tortuga Reef dive. Sea Robin Cozumel ended our dive vacation by cleaning, drying, and delivering our dive gear back to hotel the next day-now that is true customer service! Moreover, in case you are wondering, yes, it was very clean.
Considering the level of service we received from Sea Robin Cozumel I have to say they are quite a bargain, and if our experience with them is typical, they will truly exemplify their motto of being a premier scuba diving company in Cozumel. If you like small fast boats, and personal attention, we highly recommend this dive operator. They will certainly see us on their boat again. For your review, their website is http://www.searobincozumel.com/index.htm
Reservations: A simple process via email and local telephone calls. Allen Martin, the other owner, plans on updating the website soon to include additional lodging packages, customer reviews, and other assorted information the Sea Robin Cozumel team and/or customers should find useful.
Boat: The Ballena, capable of holding 12 divers, is a small, fast, covered boat outfitted with all the standard emergency equipment, radio, and GPS. Most days we had only 5 divers on the boat, with the exception of one day when we arranged for 2 friends to come along. Dives are started in the back roll position but one of our divers (due to back issues) required a in the water set up which was no problem for the outstanding Captain Choco and DM Eduardo. Cold water and snacks are provided for each surface interval (SI). The crew is very customer oriented even asking us if there were any snacks, in particular, we wanted for the next day (for you snack people). Yet, the better news is that ample wet and dry storage is available so that the towel you need for drying off stays dry. SI locations are chosen with the divers input. Our locations were diverse including a deserted beach, a dock, kicking back on the boat or snorkeling around looking for the ubiquitous starfish or the elusive black tip shark near the south end lagoon.
Crew: As noted Choco, Eduardo, and Allen are all first rate. Eduardos knowledge of both on and off the map dive sites insured each dive was a great experience. He was also very vigilant of the beginner diver in our group, which was a great comfort to his mom.
Gear: We brought our own gear but rental gear is available upon request.
Customer Service: Allen wanted to meet us on the day of our arrival at our hotel and pick up our gear but we convinced him that we would schlep it down to the dock in the morning. The first day we hauled our gear to the boat, after that we did not have to touch or clean it for the entire trip. Each morning, afternoon, and/or evening the boat would pull up (at our specified time) with all our gear clean, dry, and setup for our next dive adventure. Forgive the term but we call this Gucci Diving. Pretty much all we brought was a dry towel and cameras. We picked the dive sites daily and were able to dive our computers. Steel tanks were provided for the two big guys, the rest of us dove aluminum 80s. As a bonus, we also crossed the channel for a Tortuga Reef dive. Sea Robin Cozumel ended our dive vacation by cleaning, drying, and delivering our dive gear back to hotel the next day-now that is true customer service! Moreover, in case you are wondering, yes, it was very clean.
Considering the level of service we received from Sea Robin Cozumel I have to say they are quite a bargain, and if our experience with them is typical, they will truly exemplify their motto of being a premier scuba diving company in Cozumel. If you like small fast boats, and personal attention, we highly recommend this dive operator. They will certainly see us on their boat again. For your review, their website is http://www.searobincozumel.com/index.htm
