Mares liquid skin I3 arrived broken?

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Ricren

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12
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Location
Buenos Aires
# of dives
100 - 199
I bought a Mares I3 from Leisure Pro. When I tried it on my head the strap separated from the mask, and when I looked I found that it's broken, like the photo shows. Is this common with Mares Stuff?
Have anyone been able to fix this? Mares.jpg
 
Just bought an i3 at the lds and have worn it in the pool twice with no issues. Not sure about longevity yet, but I haven't noticed any issues.

Sent from my SCH-I605 using Tapatalk
 
Not common at all. These are great mask. They also have a great warranty so you shouldn't have any trouble getting the dealer you bought from to replace it.
 
https://www.shearwater.com/products/peregrine/

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