Lisa Mongy
Contributor
Join our Team!
The History of Diving Museum is a 501.c3 non-profit located in Islamorada, Florida. Our mission is to tell the story of mans quest to explore under the sea with over 3,000 sq. ft. of exhibit space displaying one of the largest collections of diving equipment in the world, a research library/conference room and a museum store. Our location in the Upper Keys, in close proximity to spectacular reef and wreck dive sites, is a popular destination for recreational divers as well as for cultural tourists exploring the rich history of the Florida Keys. As we enter our tenth year of operation, HDM seeks a career-minded retail professional to join our team and help us reach new and greater heights.
Position: Retail & Visitor Specialist
Hours: 40 hours per week
Reports to: Director
Description: Provide an engaging customer experience through knowledgeable, friendly and efficient service while following the direction of the Director.
Essential Functions
Qualifications:
Compensation commensurate with qualifications and experience.
Send letter of interest, resume, compensation history and expectations, and 3 professional references to director@divingmuseum.org No phone calls please.
The History of Diving Museum is a 501.c3 non-profit located in Islamorada, Florida. Our mission is to tell the story of mans quest to explore under the sea with over 3,000 sq. ft. of exhibit space displaying one of the largest collections of diving equipment in the world, a research library/conference room and a museum store. Our location in the Upper Keys, in close proximity to spectacular reef and wreck dive sites, is a popular destination for recreational divers as well as for cultural tourists exploring the rich history of the Florida Keys. As we enter our tenth year of operation, HDM seeks a career-minded retail professional to join our team and help us reach new and greater heights.
Position: Retail & Visitor Specialist
Hours: 40 hours per week
Reports to: Director
Description: Provide an engaging customer experience through knowledgeable, friendly and efficient service while following the direction of the Director.
Essential Functions
- Greet and provide assistance to Museum visitors, handle admission and sales while connecting with each customer to provide a positive museum and shopping experience
- Open and close Point Of Sale (POS) system on scheduled work days, including balancing and reporting
- Assist with open and close of Museum on scheduled workdays, ensuring proper engagement of the facilitys security systems, and monitoring surveillance cameras to prevent damage and theft of inventory and museum artifacts.
- Check cleanliness of Museum Store, display areas, restrooms, door entry, etc. daily and periodically throughout day as needed.
- Maintain current knowledge of store merchandise, ensure that merchandise is ticketed and the sales floor is stocked
- Maintain desired levels of inventory by re-ordering, acquiring new merchandise and sourcing new product development
- Conduct full inventory quarterly
- Check and submit invoices and monthly reports to Director/bookkeeper
- Update visitor contact database
- Manage online store, and social media communication
- Answer telephones and respond to correspondence as needed
- Contribute to weekly, monthly, quarterly and annual e-blast/newsletter, as well as advertising
- Interaction with Storage tenants as needed and appropriate.
- Assist other staff as needed
Qualifications:
- Exhibit a pleasant, outgoing, and service-oriented personality
- Excellent verbal, social and interpersonal skills
- Previous retail and/or customer service experience required
- Familiarity with POS system (Quickbooks)
- Proficient with computer skills, Microsoft Office programs and computer graphics software
- Certified diver with experience preferred
- Execute responsibilities faithfully
- Be a self-starter and use good judgment in all situations
- Must be able to do light lifting and to stand and walk as necessary in order to assist visitors
- Available to work a flexible schedule, including weekends, evenings and some holidays
- Willing to submit to background check and to commit to supporting a drug-free workplace
Compensation commensurate with qualifications and experience.
Send letter of interest, resume, compensation history and expectations, and 3 professional references to director@divingmuseum.org No phone calls please.
