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Conversation Between Zak OHara and Kuzma454

1 Visitor Messages

  1. Kuzma454
    Hi Zak

    I bought my Icon HD in Florida (07 Jan 2010).

    In April 2011 my HD started acting screwy. I will get on 33% a message clean contacts before charging. But then HD was totally dead. Just switching off. I have to contact Mares rep (Scott Cook) and after short discuss he advice me to bring my HD to local dealer as a fastest way to reach a Manufacturer (I was then in Moscow, Russia). It was 3 months ago !!! Until now I've got no any additional info about my HD or any service dates, on any question answer is "It still in Italy, we haven't no any more info for you" ... And one more, they said to me "it will be repair for money because you bought your HD in USA, not in Russia." my question is could you help me with any assistance to find my HD in Italy (by serial number or any another way) because I cannot find any ways to contact directly to Mares Europe. And second question (of course) about warranty, it's really not worldwide ?

    Andrey
    Kuzma454@gmail.com
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