The_Aviator_1
Contributor
A few days ago a thread was posted offering to sell a nautilus lifeline and a man made a claim to be with the company and that firmware updates wouldn't be offered to people who purchased used lifelines. I emailed the company directly to ask about this and this was their reply
"Our policy is and always will be to support owners of the LifeLine Marine Rescue Radio.
Manufacturer's Warranty, as with any other electronic or consumer product on the market, is for the original owner of the equipment but our support has never ended with a warranty period.
Our Software is available to anyone with internet access and if the software is installed and the LifeLine connected any Firmware updates will be installed.
I do not know why this person has made these claims but anyone with questions is welcome to contact me directly.
Regards,
Terry Wilson
Senior Sales Executive
Phone 001 604 241 1918 | Fax 001 604 241 1922
Skype: lifelineterry"
I hope this helps anyone who is interested in purchasing one to continue to feel safe and confident in their purchase!
"Our policy is and always will be to support owners of the LifeLine Marine Rescue Radio.
Manufacturer's Warranty, as with any other electronic or consumer product on the market, is for the original owner of the equipment but our support has never ended with a warranty period.
Our Software is available to anyone with internet access and if the software is installed and the LifeLine connected any Firmware updates will be installed.
I do not know why this person has made these claims but anyone with questions is welcome to contact me directly.
Regards,
Terry Wilson
Senior Sales Executive
Phone 001 604 241 1918 | Fax 001 604 241 1922
Skype: lifelineterry"
I hope this helps anyone who is interested in purchasing one to continue to feel safe and confident in their purchase!