Pro Plus 2 download problem

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Dragon2115

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Location
Massachusetts
# of dives
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Question for the Oceanic guys. I just returned from Bonaire and went to dowload my Pro Plus 2 and could only download the last three dives. Usually I download after every day of diving but this time I could bring a laptop with me. The computer shows all eighteen dives in it's log but I just can't download them. Is that normal? Oceanlog SW is rev 2.1.1

Thanks
 
A similar thing happed to me with the pro plus 2, but I could not download the first 3 dives. All the rest downloaded fine. I think the problem was the new software 2.1.1 remembered the last setting when I downloaded my son’s V250. A similar thing happed to me with the pro plus 2, but I could not download the first 3 dives. All the rest downloaded fine. I think the problem was the new software 2.1.1 remembered the last setting when I downloaded my son’s V250.
 
https://www.shearwater.com/products/swift/

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