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Please note that if ,for whatever reason you need to replace the O-ring in your Canon case, Canon Philippines is of little help. They dont answer emails and if you call them, after being on hold for ages, they have no idea about underwater cases.
After several attempts they finally refered me to Infomax, who Canon Philippines claims is the distributor and supplier of parts. After visiinting Infomax they have no knowledge about being the distrubutor and they have no orings in stocks.
They can however order the O-ring at a cost of around 1,500.00P (app $30+)
Since there is no warranty with the underwater case and in the event that it floods for whatever reason the Canon warranty will not cover the repair.
Maybe other UW cases for Canon's would be a better option
Sadly that tends to be the same for most camera manufacturer housings, those who do have replacement o-rings seem to make them as hard as a possible to get!
From a Canon marketing point of view I guess the theory is after a year or so of use you should buy a newer camera anyway?! Although they cost a lot more the big advantage of the non camera manufacturer uw housings is they are, and will be for a long time after purchase, fully serviceable.
Have you tried speaking to Jovic at Splash in Greenhills? That would be the best place to start for finding a replacement set locally. I imagine the cost will be the same, but at least you don't have to wait of the order to arrive!
its sad that Canon doesnt support their underwater cases or customer inquireies. will think long and hard before buting another canon case. mayb the suggestion that that's their marketing strategy to get you to buy a new camera is correct
if you will read the canon manual that comes with the case it says replace once a year as well as remove and regrease after each dive. with so many entries made aboout flooding canon UW cases now Im paranoid
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