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Thread: Sealife DC800 Housing Issues at Depth

 

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    Sealife DC800 Housing Issues at Depth

    Hi
    I was wondering if anyone could give some advise. I have a Sealife DC800 Camera which has been fine until we tried to use it at depths greater than 40m 120ft. Once we get to 40m the shutter jams and when we get to about 50m 150ft the case is that bad the rear buttons make contact without pressing them. Is this a design problem or just a faulty housing, i don't want to buy a new housing to find it just dose the same thing at 50m 150ft. It has made our trip to Truk Lagoon very frustrating (no Pics ).

    Regards
    Phil

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    Hello Phil,

    Where are you located? I would suggest that you send in the housing for replacement/repair. The service techs would need both the housing and the camera for testing purposes. Then can then evaluate what is the problem and correct or replace.

    Joe

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    Same problem, send housing back, replaced without question but again I had problem
    with the new. I found what causes the problem, its bad construction in the interior of
    the housing. Unfortunately is not suitable for depths under 35-40m

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    Quote Originally Posted by SeaLife Joe View Post
    Hello Phil,

    Where are you located? I would suggest that you send in the housing for replacement/repair. The service techs would need both the housing and the camera for testing purposes. Then can then evaluate what is the problem and correct or replace.

    Joe
    Thanks for the reply Joe we live in Country Victoria Australia..
    Phil

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    Phil,

    Sorry you are having trouble with your DC800. The new Australian distributor for SeaLife cameras is eScuba. eScuba a bright idea - SeaLife cameras, dive & scuba cameras by SeaLife for underwater photography. You can reach them on 1-800-ESCUBA or via email to info@escuba.com - We'll take care of you!

    Kind regards,
    David
    eScuba Technician

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    Quote Originally Posted by sucnip View Post
    Phil,

    Sorry you are having trouble with your DC800. The new Australian distributor for SeaLife cameras is eScuba. eScuba a bright idea - SeaLife cameras, dive & scuba cameras by SeaLife for underwater photography. You can reach them on 1-800-ESCUBA or via email to info@escuba.com - We'll take care of you!

    Kind regards,
    David
    eScuba Technician
    Thanks for the reply i will ring now.

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    I rang eScuba and was very disappointed with the response i got... Sealife in the USA were much more helpful and sent me a new housing. But again it failed at about 50m we were very disappointed.
    Phil

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    Phil can you PM me with regards to the response you were given. i want to help you out and get this resolved for you.

    Thanks
    Joe

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    Sealife Joe

    Did you get the PM i sent you explaining what happened?
    As i had not received a reply i thought you might not have.
    You can contact me if you wish via email yowsier@hotmail.com

    Phil

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    Still haven't heard from Sea-Life Australia or Joe after PM.

    Bewildered
    Phil

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