gr8jab
Contributor
I'm curious how long it typically takes Sealife to respond to messages sent via their Contact Us web page form. I made an inquiry about a week ago, and have heard nothing yet...
Sealife Contact Us response time?
- Thread starter gr8jab
- Start date
Please register or login
Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.
Benefits of registering include
- Ability to post and comment on topics and discussions.
- A Free photo gallery to share your dive photos with the world.
- You can make this box go away
SeaLife Cameras
Contributor
Normally a response is within 24 hours, Monday - Thursday. Please contact Sealife service directly at techservice@sealife-cameras.com
Thank you
Thank you
- Messages
- 53,643
- Reaction score
- 7,825
- # of dives
- 500 - 999
Phone: (800) 257-7742 weekdays
I had an issue with a sealife housing a few months ago. The responded and took care of it promptly. Even got a new housing to me in time for a trip.
OP
gr8jab
Contributor
Got a same day response from techservice@sealife-cameras.com. Thanks.
If you're not going to respond to the web-form, you should not have it.
If you're not going to respond to the web-form, you should not have it.
SeaLife Cameras
Contributor
Apologies for the web form malfunction, we'll check on that and make sure it's running smoothly - thanks!
Over the past year or so I have had the opportunity to twice work with the tech support folks at SeaLife. Both times I experienced customer service and desire to help the customer that has been unmatched in my 54 years. I will always look first to SeaLife for my photography needs. What a great company.
993guy
Registered
I contacted SeaLife via their web site contact form yesterday for support on my DC1400 and received a response in under 2 hrs.
Similar threads
