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Thread: Amazon's shark fin cakes

 

  1. #11
    The Lorax for the Kelp Forest


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    Quote Originally Posted by buddhasummer View Post
    I sent in a complaint direct to Amazon as I am unsure if they look at customer reviews. I would urge others to do the same. Many thanks.
    Apparently someone does look at customer complaints as I got an e-mail saying they had rejected my comment.

    Personally I'm getting pretty fed up with Amazon both for selling products like this and for the intolerably long delays in getting purchased products to me which I could have had from another vendor overnight for a few dollars more.
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  2. #12
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    Quote Originally Posted by ianr33 View Post
    Where do you send that to?
    Thanks
    Under "contact" to customer services.

  3. #13
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    This from Amazon:

    Hello,

    I'm sorry for any disappointment.

    Thanks for your suggestion about Shark's Fin Cake. Customer feedback like yours is very important in helping us continue to improve our website and services. I appreciate your thoughts, and I'll be sure to pass your suggestion along to the concerned department to take an appropriate action on it.

    I also see that this item is right now listed as unavailable. You can submit correction requests at the bottom of every product detail page. Just look for the blue "Feedback" or "Suggestion Box."

    Thanks again for your feedback.

    Thank you for your recent inquiry. Did I solve your problem?

    If yes, please click here:
    http://www.amazon.com/gp/help/survey...GVIV7SNIR&k=hy

    If no, please click here:
    http://www.amazon.com/gp/help/survey...GVIV7SNIR&k=hn

  4. #14
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    I got pretty much the same thing back from Amazon. I wrote another complaint, because I felt like that feedback wasn't sufficient and I don't believe that a 'cut-and-paste' reply did my grievances justice....

    .... I got the same cut-and-paste reply back to that report to.

    Andy
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  5. #15
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    Quote Originally Posted by DevonDiver View Post
    I got pretty much the same thing back from Amazon. I wrote another complaint, because I felt like that feedback wasn't sufficient and I don't believe that a 'cut-and-paste' reply did my grievances justice....

    .... I got the same cut-and-paste reply back to that report to.
    I will try again.

  6. #16
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    AfterDark's Avatar
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    Got this today:
    With help from everyone on Scubadiving.com, Facebook, you guys and wherever else it got spread around, Amazon.com took the Shark's Fin Cake down off their site - WOOHOO!

    Good job everybody!



    The best time of day to dive is after dark. AfterDark

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  7. #17
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    Awesome, thats great news...

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