Mares ICON HD and Mac

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Mine is not working right, I did what it told me to do (clicking minus USBSerial in network prof) and when I want to download my dives, I click Computer, the Icon HD comes up and then I click download info from computer.... and then "Icon HD can not be found.... (so why does it show that my usb is connected?)

Come on Mares! Step up in getting this thing to work (+ Air integration) or other computers will pass you by. Not good in a down economy...

Hi I just posted to the previous person and my answer to you would be the same as far as the connection process is concerned.

RE: A/I it is imminent. We appreciate your patience.

Thanks,

Zak
 
Hi Phast. I am forwarding your feedback to the computer development team. We actually have a dedicated website @ www.softwaremares.com You may even find an answer to your issue. My question for anyone having trouble is, have you deleted the original beta dive log manager and downloaded the latest from the Mares website. Then connected the Icon HD computer and proceeded with the latest firmware update. If not I suggest this, it only takes a couple of minutes, and should take care of most problems.

I hope this helps.

Zak

What download do I need for my Mac to talk to the Icon HD from the link above?
 
Hi Phast. I am forwarding your feedback to the computer development team. We actually have a dedicated website @ www.softwaremares.com You may even find an answer to your issue. My question for anyone having trouble is, have you deleted the original beta dive log manager and downloaded the latest from the Mares website. Then connected the Icon HD computer and proceeded with the latest firmware update. If not I suggest this, it only takes a couple of minutes, and should take care of most problems.

I hope this helps.

Zak

Hi, Zak,
Delete the beta version? I think you're talking about the software for Windows, but here we're talking about the DiversDiary for Mac.
thanks.
 
Hi, Zak,
Delete the beta version? I think you're talking about the software for Windows, but here we're talking about the DiversDiary for Mac.
thanks.

Thanks, I was wondering if Zak was even reading this.

The Divers Diary isn't working right for me either. I am going to try a few things myself and see what happens.
 
After a few throwing the file into the trash, I am now up and running. Not sure what I did but I made sure the pc connecter clip was spot on the Icon. Saw that is the DC was connected to USB and uploaded.

This is cool. The windows version and the Mac version is totally different...
 
Zak,

When I want to add a date to the Divers Diary, what format is it? Nothing I try is right. Is it like this or what? 02-28-11 (month, day, year)
 
Zak,

When I want to add a date to the Divers Diary, what format is it? Nothing I try is right. Is it like this or what? 02-28-11 (month, day, year)

I knew this the format is yyyy-mm-dd 2011-03-14
 
WOW, that is weird and it tells you no were...haha. Plus it doesn't even have a help area.

Thanks

That format isn't working for me either. Zak, what is the format when you want to add a date or some other numbers?
 
Hi Fox. I don't have the answer to your question. I don't have a Mac computer so I haven't downloaded the Divers Diary yet. I recommend you send any specific technical questions to our IT support website www.softwaremares.com They should be able to help with these types of questions more accurately than I can.

Best regards,
 
https://www.shearwater.com/products/perdix-ai/

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