Jay
Need to dive more!
In should have posted earlier.
I did some other testing, with mine a couple weeks ago. Sent that info to Shearwater, and am waiting on a reply. The guy they want to review it was on vacation last week.
I took it to school and had my soccer players (14-18yo) listen to it. Most of my players could hear it across the room, but a few like me could not hear it. My engineering teacher used and app to check the db level which came in around 62-64 db. Now this is an app on an iPhone not a real tester, so ratings could be skewed.
Just seems odd, I could hear my OCi, Geo2 and Cobalt 2 no problems. Friend is bringing me Petral 2 tomorrow.
For sure your Teric has a problem.
Just ask SW if they'll likely replace or repair. I'm assuming the former. SW were VERY fast to replace my Teric (it suffered an unrelated incident); the same day they received my old one I had a new one on the way. Simply superb customer service.