Website difficulties - We are aware.

[LandonL]

Murphy's Law is in full effect. We are aware of website downtime. There are problems with the physical hardware in our data center in Atlanta that will take several hours to resolve. Ordering will resume VERY LATE tonight, or in the AM.

Just to be clear, the website is currently down and not accessible, and email/support services are down as well as part of this.

- Deep 6 Gear Team

 

[NIS1169]

Thanks for keeping us in the loop, Landon!

 

[Diver below 83]

Worked for me a few mins ago. I was browsing for a while too

 

[LandonL]

Website is up, but still working on some issues with payment processing.

 

[Jayfarmlaw]

I don't know if it is related, but I did receive and email last week saying my wetsuit had been shipped. The only problem is that is had received it 3 weeks before the email.... I hate computer gremlins! Great wetsuit by the way..

Jay

 

[LandonL]

I don't know if it is related

Unrelated. I was updating our warehouse inventory system software, so had to sync all the old orders... I accidentally sent an email to about 50 people saying their order was due/shipping, but it was an accident.

 

[LandonL]

Back up, website available, payment processor issues fixed, new products coming into stock, and orders are coming in.

 

[jlcnuke]

Thanks for being on top of that stuff. Looking forward to trying out the new gear after it gets here

 

[Southside]

Back up, website available, payment processor issues fixed, new products coming into stock, and orders are coming in.

Sorry to keep asking but it appears that wings are back in stock, however the complete package is displaying the incorrect price. Is this going to get fixed soon? I'm debating on just buying all the individual components or waiting until the package is back at the correct price.

 

[LandonL]

@Southside

Thanks for the reminder. Fixed.