FIX G11 Housing Problem?

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mnewt

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The the huge amount of useful information people have shared on this forum finally urged me to purchase the FIX G11 housing form my Canon G11 camera last Xmas. However, I have noticed that water enters underneath the flash bracket/plate on the housing. It usually only does this at depth (say 20 metres). There is also an O-ring there. However, there are now salt deposits on the o-ring. Having owned an underwater camera of some sorts for 10 years, I fully appreciate the importance of rinsing and soaking the camera after use. However, I cannot flush out the salt crystals as water only enters this part of the camera under depth.

Apologies if this makes little sense - I have attached a picture to try and clarify the garbled nonsense I have written above. Is this a fault of the camera or is it normal? Do I need t get it serviced and if so does anyone know anywhere in the UK that could do this? Any help/suggestions would be greatly appreciated. Thanks in advance.
 

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I have a Fisheye FIX for G11 housing as well, and am finding the same condition you have documented here - the o-ring behind the flash bracket appears to be receding (a little bit) around the edges, and I have a build up of salt crystals around the edge. I bought the housing in December 2009, and have not serviced the camera yet and have not had any water enter the housing - diving in Anilao, Palau, Indonesia & around Australia. I was already told that where/how you dive factors into this behaviour, as subjecting the housing to pressure/water types may facilitate salt build up - but that doesn't really help you! I am presuming you follow arduous soak/rinse clean up of your housing, and despite me doing that with mine i still found salt crystals around the edges !!

At the moment I am waiting for a response to an email that I sent to the service department at Backscatter.com (good folks where i purchased my housing) to see what they think, including photos, and will post a response when I get it.

Thanks for bringing this up though, good to know where a fault may eventually occur and prevent it from happening!
 
Hi Franktai

I would be very interested in hearing the reponse from Backscatter - I'd much appreciate it if you could share the results with me on this forum. Incidentially, I took the camera+housing on 6 dives last weekend up to 30m with no issues at all. The water didn't penetrate as far as the o-ring. I'm pretty diligent when it comes to looking after my housings, but bar unscrewing the face plate and cleaning the o-ring myself(which I'm not prepared to do), I can see no other way of getting rid of the salt crystals - unless of course I can get it serviced.
I could be wrong, but from the photos I've seen, the S90 housing has a similar design. I would be interested to hear if anyone else has had (or not had) the same problem.
 
https://www.shearwater.com/products/teric/

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