Mares Puck Pro Dive log error

[skibud]

Hi I bought a Mares Puck Pro wrist computer in May this year and it has been used on 15 dives, both air and 32% EAN. Prior to each dive the air or EAN mode is selected according to what's in the cylinder, EAN 32% or air. Post dive the log function always displays 32% o2 as the gas used despite 13 of the dives having been predive set to air.


Further to this .....in the log function the individual log for a nitrox dive, preset to 32 % EAN show a steady 32% in the log. The dives where it was preset to air before a dive show 21% o2 for a millisecond before changing to 32%. ?? Warranty return unless anyone has any idea.

 

[Zak OHara]

Hi my recommendation would be to take it to your local dealer, and have them return it to our service center to be checked out. I cannot diagnose product issues over the internet. If you send it back to us, we will take care of it. Assuming you are in the U.S. Best,Zak

 

[skibud]

Hi my recommendation would be to take it to your local dealer, and have them return it to our service center to be checked out. I cannot diagnose product issues over the internet. If you send it back to us, we will take care of it. Assuming you are in the U.S. Best,Zak

Many thanks, I am in the UK, but have contacted the dealer and am returning it this week. I compared it last week to my friends on a dive and everything else works perfectly, but the log error. Like the computer.