Mares Icon HD black charging issues

[Ben Jordaan]

Does anyone have advice for me? My Mares Icon HD black shows 100% charged when plugged into the charger but drops to 0% when unplugged from the charger. I sent the computer to our local distributor, they replaced the battery but the problem persists. The computer has the latest firmware installed already. Does anyone have any ideas as to what is wrong?

 

[Kharon]

Send it back to Mares. That's got to be a hardware problem.

 

[Naboodiver]

Sure sounds like a bad battery, an improperly installed battery or circuit board issue to me if it immediately shows 0% once disconnected from the charger.