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Hi marsh9077, I am sorry you didn't hear back yet from Shearwater technical support. I'll follow up on that. Since you were on v81, this is a known issue. This issue only existed on v81 and only on the Petrel 2. It usually displayed as "OVR" on various decompression related displays, but could...

The responses above are correct. The AI manual lists these sizes on the Specifications page as well. Best regards, Tyler

Hi Melvin, Remove the battery cap and then reinstall. On every battery change you are prompted to pick the language. Firmware builds that support alternate languages always have English available as well. After the battery change instructions will appear on screen for both languages. Or you...

Hi broncobowsher, Shearwater products do not have OTUs. See Why UPTD Calculations Should Not Be Used - Shearwater Research Best regards, Tyler

Teric firmware v12 is a very minor change, just needed to support an alternate flash memory chip. It only needs to be installed on hardware with that flash chip, which is only for newly manufactured units that ship with v12 installed. Since it has no impact on other units, we didn't release it...

Hi rsingler, Thank you for reporting this issue. I can assure you that updating to v65 doesn't wipe any data from your computer. In v65 we changed some rules for how SAC gets calculated. This also impacts how the start and end wireless AI pressures are determined. If no valid AI communications...

The Teric v11 firmware is now released. Use Shearwater Cloud to update. Release notes: https://www.shearwater.com/wp-content/uploads/2019/01/Release-Notes-TERIC-V11.pdf Tyler

Hi @Chanly83, Teric firmware v10 is fully tested. It is being loaded onto all newly manufactured units. The only major change in v10 was adding support for a minor change to the OLED driver to support newer OLED stock. Because of this we didn't want to bother existing users with an extra...

Yes, for OC Rec standard layout, a future firmware update will allow the TTS location to be customized. Best regards, Tyler

Hi All, Gabe from Shearwater, who was responding to this thread and generating the graphs, is away on a diving trip. I will respond for Shearwater but I have not had time to fully read the thread. I do see some discussion that the "Ambient Pressure Line" (i.e. the y=x line) is not a useful or...

Hi Scubajelly and Aiian, Can you contact us at support@shearwater.com? We can investigate your problems and determine if there any issues and solutions. Aiian, in your case there was a firmware issue on some chargers where the Teric would stay in a higher-power, screen-off charging mode at the...

Hi Chase, The altitude setting (sea level or Auto) cannot be edited when the absolute pressure is less than 960 mbar, since there is no way that the diver is at sea level if the barometric pressure is this low. So you might be seeing this if you are at an altitude above sea level. You can see...

In watch mode AI is completely disabled and will not consume additional power. Yes, you guessed it right. There is an accelerometer that detects motion. When being worn the Teric will stay on 100% of the time, although it can be manually turned-off. Without any motion, the Teric will shut down...

Currently in OC Rec, only the lower of the two middle rows can be customized. The upper middle row has the deco (NDL/Deco Stops/Safety Stop) information, and TTS. We do plan on allowing the TTS location to be customizable, for OC Rec mode only. However, the current firmware does not allow the...

Very good :) We are collecting feedback on which of the new features from the Teric prove popular, and then will be porting them back to the Petrel/Perdix/NERD 2. I cannot promise all new features will be ported back, but we'll do our best when possible. Note that hardware based features like...

We haven't tried that specific charger, so not sure if it would work. The best charger we tested was the Choetech model (CHOETECH Wireless Charger, Qi Certified T511), and it is quite inexpensive: You can pair this (or the charger included with the Teric) with any portable power pack with a...

Some notes about battery life. The battery lasts about 50 hours on high brightness. However, if the compass is being shown on the screen (note, on-screen and not just turned on), then the battery life is only about 30 hours. This is because we increase the screen refresh from 4 times per...

You can, but it gets pretty busy: Personally, I prefer a nice clean Big layout. But that's why we added these options, so divers can setup the screen to their preferences and style of diving. Best regards, Tyler

Hi Macan, On the Teric, the stopwatch can be configured to be on the main screen. The Teric also has a customizable FUNC (top-right) button. You can set this to be a shortcut to the stopwatch. The first press brings up the stopwatch display. Then the next press on this button stops or starts...

Hi Diving Dubai, Yes, the stopwatch (count up) is available in Dive mode. The stopwatch can be assigned to the FUNC button. Or can be accessed in the "Dive Tools" menu. The stopwatch can also be configured to be on the main screen. The timer (count down with alarm at 0) is only in the Watch...