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  1. M

    Trip Report Trip Report - Komodo & Padang Bai Oct 2023

    I have a TG-5 and am thinking of buying a Gopro 12 to capture video. How does the video from the TG-4 compare to the Gopro 12?
  2. M

    Cobalt 2 battery is dead

    Yes, please let me know the shipping address and I would be more than happy to ship it to you. I would like to add that the Cobalt 2 is the best dive computer that I've owned. It has large buttons that are easily used with bulky dry gloves, The display is bright with large characters, and can...
  3. M

    Cobalt 2 battery is dead

    The screen on my Cobalt 2 is blank. I believe the battery is dead. First, some history on my Cobalt 2. I didn't dive for over a year and unwittingly let the battery drain completely. After charging it up (98%) the battery would drain quickly, even though I put it in sleep mode. If the...
  4. M

    Info Masterliveaboard.com can I trust them?

    My dispute with Masterliveaboard.com and Liveaboard.com has been resolved as of Jan 27, 2022. See page 21 of 'Liveaboard.com can I trust them' forum thread.
  5. M

    liveaboard.com Can I trust them?

    Finally a refund I received an email from Liveaboard.com (not Regina) a few days ago that essentially said that we will agree to disagree. However, in my case, they are making an exception in providing a refund so that we can both move forward and I can take down the sale of my Liveaboard.com...
  6. M

    liveaboard.com Can I trust them?

    I am updating this post, because my Voucher is no longer for sale.
  7. M

    liveaboard.com Can I trust them?

    Suspicious phone calls The pandemic continues so I tried to postpone my Indo Siren trip. June 15, 2021 (Liveaboard.com - Nxxx) Nxxx confirmed that I can postpone my August 2021 trip. June 16, 2021 (maddog2) please find out from the Operator whether a refund is possible June 19, 2021...
  8. M

    liveaboard.com Can I trust them?

    Here is a tidier chronological summary of my initial interactions with Liveaboard.com along with the announced COVID travel restrictions to Indonesia. - January 21, 2020 (Liveaboard.com reply) Booking confirmed for Komodo dive trip) 17 March 2020 BBC News Published Coronavirus: Britons...
  9. M

    liveaboard.com Can I trust them?

    Earlier I asked Regina to have a lawyer from their legal dept. contact me, but I was refused as all communication must go through their Customer Support Team. I presume this is Regina since she is the Regional Manager of Customer Support, so now I'm back to trying to reason with Regina who...
  10. M

    Info Masterliveaboard.com can I trust them?

    It has been almost 2 years now, so I think that opportunity has passed. At one point, I did ask Liveaboard.com to issue another Booking Voucher with what I considered was the correct date showing my initial booking date on January 21, 2020 instead of the second date of June 15, 2020, but they...
  11. M

    Info Masterliveaboard.com can I trust them?

    Yes, I tried to get reimbursed by my CC company but was refused. After Liveaboard.com gave me two 'choices', lose my money or 'reschedule' for the next year. I 'chose' the latter. Later, without an explanation, in early 2021 I received suspicious phone calls from Liveaboard.com reps who asked...
  12. M

    Info Masterliveaboard.com can I trust them?

    I should have been more specific in addressing MasterLiveaboard’s stated FCO requirement “Please note that your right to cancel in these circumstances will only apply where the Foreign and Commonwealth Office advises against travel to your destination or its immediate vicinity.” Here are three...
  13. M

    Info Masterliveaboard.com can I trust them?

    - June 1, 2020 (maddog2) Unfortunately, it seems that the travel situation has not change significantly since we last communicated. Therefore, I am forced to look at rescheduling this trip. an identical trip scheduled for August 21, 2021 (Komodo National Park (Labuan Bajo - Labuan Bajo) is...
  14. M

    Info Masterliveaboard.com can I trust them?

    - April 3, 2020 Liveaboard.com Liveaboard.com replied that they are still waiting to hear from the operator as to the options to reschedule your trip. - April 3, 2020 Liveaboard.com Liveaboard.com replied that they are still waiting to hear from the operator as to the options to reschedule your...
  15. M

    Info Masterliveaboard.com can I trust them?

    Jan. 22, 2020 (maddog2) Komodo (Indo Siren) trip confirmed by Liveaboard.com Labuan Bajo, - LBJ, Indonesia: 17 Aug 2020 - 27 Aug 2020 - March 21, 2020 (maddog2) Is the Indo Siren Komodo liveaboard trip from Aug 17 to Aug 27 still scheduled to run? I ask because it seems that most...
  16. M

    Info Masterliveaboard.com can I trust them?

    Yes, the 'Foreign & Commonwealth Office', which I believe is now called the FCDO, did advise against travel to Indonesia at the time of my request for a refund and also at the time of my eventual trip cancellation in June about 60 days prior to departure. At that time all travel restrictions...
  17. M

    Info Masterliveaboard.com can I trust them?

    Thanks for the warning about Blue Water Travel. BTW, I believe Phillippines Siren is part of the same group as Indo Siren: Master/Siren fleet.
  18. M

    Info Masterliveaboard.com can I trust them?

    I booked a Komodo dive trip on the Indo Siren (Master/Siren Fleet) through Liveaboard.com. This trip which was scheduled for August, 2020 had to be cancelled due to the Covid Pandemic. After hearing of the rampant spread of Covid I requested a refund in early April of 2020. I was denied my...
  19. M

    liveaboard.com Can I trust them?

    I have almost given up on Regina and Liveaboard.com as it seems that she will pick any excuse to refuse a refund. Here are a few examples. - Regina’s latest excuse is that under Clause 10 of Masterliveaboard’s ‘Terms and Conditions’ it is stated: This clause 10 outlines the rights you have if...
  20. M

    liveaboard.com Can I trust them?

    Thanks for the reference links. A very interesting read. The main reason I don't quote or use Regina Sask's real first name and don't put direct quotes into this forum is because I don't want to give Regina any reason whatsoever to rescind my voucher. The voucher entitles me: 1) to use the...
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