After my unit was replaced , I did 6 dives . Again , the same problem occurred ! Ratio now claim that the lack of a ferrite core on their usb interface cable is to blame. As soon as it's repaired , I'm trading this piece of sh!t for another Shearwater computer.
After slightly more than one month at the manufacturer ( Dive Industries in Italy ) , my faulty Ratio was returned repaired , with no explanation as to the cause of the fault ( I specifically requested one , and the support person at Dive Industries said they would send a report once once the...
Just an update . I contacted Dive Industries ( Ratio Manufacturer ) after approximately 3 weeks , to get an update on the status of my faulty computer . Their response was - not completely checked yet . Being use to Shearwater's speedy response , 3 weeks with a "no end in site" seems to be...
I acknowledge that electro-mechanical components can be faulty , and that this is not exclusive to particular brands of dive computers , however so far I'm not really impressed by Dive Industries ( manufacturer) after sales service. I had a similar problem with a Shearwater Predator a few years...
I've had the Ratio iXM3 tech + for a few months , and had slowly starting using it as a backup to my Shearwater and OSTC4. Fortunately I did . After 40 dives it would inexplicably go into dive mode on the surface , throwing out all sorts of spurious information ( depth ( 2000 m ) , temperature -...
Could you please publish the link that you saw indicating that scubapro will be releasing a H3 with Air Integration ??
I was told by the vice President of scubapro that there was no intention releasing a new version of the H3 , AI or not , about 2 months ago.
Contact subgravity. The H3 is no longer supported by Scubapro. If it fails under warranty , they will offer you one of their computers. If it hasn't failed then I'm not sure if Scubapro will replace it.
If I had wanted a scubapro computer that didn't suit my diving requirements , why would I have bought a Seabear in the first place , other than it being a complete waste of time ? To get to a point where i got Scubapro to swap my busted H3 to a scubapro reg took 6 months of sending annoying...
Arne Seiber has emailed twice using an email account with the scubapro domain name. All flatly denies that there are any design problems with the H3 . He stopped emailing me after I asked him to reimburse me for 900euro. He also blocked me from posting on the Seabear facebook page . Dodgey bugger.
Consider yourself fortunate that you still have a fully functional H3 .
The majority of the posts are not about H3 problems , rather the non-existent product support and warranty for the H3 .
The truth is if your Seabear H3 breaks under warranty , if the battery eventually needs replacing -...
The H3 had 2 bugs - that i know of.
On another note , if any H3 owners want to express their displeasure with the CEO of Seabear, Arne Sieber -Arne.Sieber@johnsonoutdoors.com
Or
asieber@gmx.at
After all he does still have this bullsh#t message plastered on the Seabear Facebook page....
“We at...
Shearwater and Heinrichs Weikamp support is fantastic . Ratio - too early to tell. After my experience with the early adoption of dive computer technology with Seabear , I would now wait for a few generations. Obvious problems sign with new dive computer manufacturers is lack of communication...
What I filled out on the Warranty replacement form -
Dear Johnson’s Outdoor
I don't want a replacement Scubapro for my H3 - I only need one screw to replace the one that fell off my H3 for no apparent reason.
I don’t want a cheaper, substandard Scubapro replacement.
I require a Trimix capable...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.