Final update: got my new Zoop Novo. No extras, just a generic cardboard box with the Diving Computer inside, they even reused the same strap/bands I sent the old one with. Not complaining here, actually very happy with the replacement.
Many thanks to everyone that helped me on this forum!
Another update:
"Hello Erich, After analysis and inspection, the pressure sensor is no longer functioning properly. Based on the serial number, this unit does qualify for replacement under the dive settlement. This will provide you with a new unit, the Zoop Novo Black. This new unit will come...
Update:
I have been waiting for ~ 3 weeks now.
I do know that my Zoop was received on 10/23/2020 and they sent me a confirmation email saying:
"Suunto Service Center has received your product. Estimated repair time is currently 7 business days.
You can Check Status at this link:- Check...
This is not an advertisement, just a review for whoever might be on the same place I was a few days ago. I do not have a relationship with the business mentioned below other than my recent purchase.
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Around 3 weeks ago (10/18/2020) I bought a Mares Quad Air from scubastore.com since they...
Hi All,
Last Friday morning (Sunday night now) I did 2 relatively easy shallow reef dives (~30'-35'), mostly looking for lobster.
I probably dove that reef more than 40 times already and since I know the topography and the depth in the area, other than checking my air every once in a while I...
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