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Hi johnnya1966, Please contact mauriciomoreno@cramerdecker.com for assistance. Thank you, The Sherwood Team

Hi, Please go to our website (Welcome to Sherwood Scuba!) and you could either use the general contact form or the product feedback form. We check those regularly. Sincerely, Sherwood Team

It appears to be a Sherwood Brut 2nd stage circa 1990. There are still basic service kit s for it but please take it to an authorized dealer so a technician can properly evaluate it; some of the internals from the valve body and the plastic housing are no longer available. Sincerely, Sherwood...

Hi, Although your ReactPro computer is from the Genesis line you can always go to Welcome to Sherwood Scuba! and with your team member's user credentials go to "SH DOWNLOADS" (Sherwood Downloads), please download and install: USB Driver: Windows XP/Vista/7/8. (64bits or 32bits whatever OS...

Appreciate the feedback. We will be talking to the software developer to ensure the Vision is included. I don't want to speculate on a time frame as the information will have to be delivered and processed first but we will be working on it for sure. Sincerely, Sherwood Team

Hi, for iOS you could try Diverlog for Mac Also review the CD that came included with your computer, it contains an updated version of the Sherwood software including the Vision as one of the DC options during download. Sincerely, Sherwood Team

Hi RCintron, Noticing that you are in the Dominican Republic, please contact vpardinas@diverscosupply.com He is the Latin America regional manager. He should be able to provide some direction. Thank you & Happy 2015 Sherwood Team.

Hi, You would have to be a staff member of a current authorized Sherwood dealer. If you are a staff member ask the owner/ manager from your store for the sign up sheet you would have to fill out. The form has instructions and contact information. Sincerely, Sherwood Team

Hi all, We just wanted to let all the participants of this thread know that there is a person to contact at the technical/engineering department in case you have technical questions, require additional information about the functionality of any of our products or assistance on how to process...

Hi Spencer, I'm the head technician for the water sports division at Cramer Decker; Sherwood Scuba is part of it. What we've received are your posts here in SB, but nothing from our website. When you have a chance please contact me at the provided e-mail so I can assist you? Sincerely, Mauricio...

Hi Spencer, We have not received any e-mails reporting that particular problem through our website. We recommend you (... or anybody), to contact our tech department for assistance: mauriciomoreno@cramerdecker.com Sincerely, Sherwood Team

Hi Marek, No problem, any time. Just let me know if I can be of any assistance. :-) Mauricio M

Hi, Hopefully this can get to you on time... Please ask the dive shop you took your regulator in to do nothing but contact us directly. We will issue an RMA and a UPS call tag to bring your regulator back in, so we can look at it closely here at the Tech Department to determine what exactly is...

Hi, I would like to invite all the posters in this thread to contact mauriciomoreno@cramerdecker.com to issue per-case-basis issues with their SR1 regulators. It is important for us at Sherwood to understand each case to resolve it to the best of our abilities. In the past year we have been...

Hi Greg, I don't think you are missing anything. The last circuit boards for The Source were built on the early 90's, it could be that your computer just reached the limit of its usable life. Please contact mauriciomoreno@cramerdecker.com for technical assistance. Thank you, Sherwood Team

Hi Marc, Yes, the Wisdom line has a altitude sensor and it will set itself according with the current altitude after it turns on and runs diagnostics. As a reference please contact mauriciomoreno@cramerdecker.com should you have more questions or require additional information of technical...

Hi, Please contact mauriciomoreno@cramerdecker.com for technical assistance. Sincerely, Sherwood Scuba

Hi Paolo, If your Wisdom 2 has plastic (color teal) buttons. You need a SDK200 cable. If your computer has silver metallic buttons you need the SDK400 cable. Please feel free to contact mauriciomoreno@cramerdecker.com if you need further technical assistance Sincerely, Sherwood Team.

Hi Ed, Our experience with DiveNav, (The company that designed & produced the dive computer training you linked), has been very satisfactory (not just with the Wisdom 3 course but with all of the courses on our line of computers...). All the courses are well explained, with lots of visuals...

Hi, Please send us a couple of pictures of the damage to mauriciomoreno@cramerdecker.com. If this is something we can we can work on, we may be able to help you, providing you have a Sherwood dealer ​in the USA we can work with as intermediary. Sincerely, Sherwood Team