Hey RTB.
I cant speak for Cajun and can only speak for our group. We are an exclusive dive booking agent for HM Resorts for the US. As you know Sunwing is based out of Canada so they have their own thing going on no different then the tour operators out of spain. I am only chiming in...
We maybe the booking agents for Henry Morgan but have no direct affiliation with TGI so I personally don't think should require any disclosure. Also note that Rick (The General Manager) at Infinity Bay does have a contract with TGI Divers that is why I mentioned them as the original poster...
First let me say that since we are no longer associated with Fantasy Island Resort and we will be closing this user name. But first we feel that we need to address this issue to the entire scuba board community. I would also like to point out that we do not want to air all of the details in...
Well as promised I wanted to keep everyone up to date on some of the major improvements we have been doing at the resort. I just got back from a two week stay and it is amazing on not only what has been done but also what is being done.
During an earlier post it got out that we were installing...
I saw in a previous post that I cant find right now that someone was talking about our boats being run down and slow. Well here are pictures of the first of three new boats being delivered to us. The question is can your 45 foot dive boat allow you to do this...
You better believe you can hold me to it. Remember I dive here to so it is not just our guests and staff safety I am trying to look out for but also mine! I took them down with me a couple of weeks ago and started installing them. They are mounted and the power is run but wouldnt you know it...
Well since the cat is almost out of the bag . Yes during my last visit I brought down and started the installation of Analox Co Clear analyzers on each of our compressor systems. This will help ensure the safety of our guests and staff. This system provides real time CO readings to prevent...
Where was I when this was going on? I remember taking pictures but none were topless (strictly PG PG-13) and we only used the boat for a couple of hours at sunset. I do know that the boat was used for the children's charity fundraiser that was going on that week and the owner of the resort was...
You are absolutely right consistency is the key to any business success (Just ask Ray Kroc the founder of McDonalds). We are doing our best to train our staff and ourselves to make sure we reach a solid maintainable level.
The first step is no more Wait until you see what we will have here...
Just wait until you see the warm bathrobes for you to wear while you are on your "Surface Interval". The funny thing is you will probably see people walking around the entire resort with them on. :cool2:
First let me say thank you for your kind words but you just hit on one of the biggest complaints we have had at the resort (me included in being disappointed).
What I can tell you is that after the previous company left the resort we realized that there were several issues that they appear...
Where were you when we ordered 140 of these things??????:D
In all seriousness I appreciate your input but as I am sure you know at the end of the day it is a business and we have to go with who will be able to meet our needs in quality and in a timely fashion. I am sure you know better than...
A lot of you have been asking about the improvements at the resort. Well to say that we have been very busy would be an understatement. But as I always say Actions Speak Louder Than Words so here are some pictures that I took during the last couple of weeks.
Tearing out the ceiling and...
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