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  1. tphillipp

    Is Amazon an authorized retailer

    Contrary to what you read above, Aqua Lung does allow select dealers to sell online through third party companies such as Amazon. Thank you for asking.
  2. tphillipp

    Why no regulator service class and free access to service kits/parts for tech divers?

    All, Please note that while we enjoy a lively debate as much as you, the purpose of our forums is not to defend our business model. We are a global company that makes business decisions and sets policies that we feel are in the best interests of our company, our customers and the dive industry...
  3. tphillipp

    Is Aqualung retiring the Apeks name?

    Hi ron_dodge, I can assure you that is not the case. You are absolutely correct that Apeks is a well respected name and a name that will continue on. US Divers changing to Aqua Lung was an entirely different situation. It was changed to Aqua Lung so that we had a consistent name around the...
  4. tphillipp

    Unimpressed with customer service

    Hi Zippsy, Thank you for the post and please accept our apology for your inconvenience. You fell victim to unfortunate timing as we were transitioning to a new distributor in Singapore. The good news is that we now have a new distributor in place in Singapore who would be happy to assist you...
  5. tphillipp

    Apeks Flight Second Stage

    Please note that the hose attachment for Titan QD is not the same as Flight. They are different designs utilizing different removal procedures. Spyroocuiv, Detuning a Flight does not occur on the hose side of the second stage. It occurs on the the other end. I'm not going to get into servicing...
  6. tphillipp

    Axiom BC Inflator Hose Length

    It comes with a 25" hose.
  7. tphillipp

    Air3 on a WTX-D30

    Yes, you can add an Aqua Lung Airsource 3 to the WTX-D30 as AQ and Apeks share a common connector. Wings are only sold with inflators on them. Not a bad idea to have an extra inflator in your arsenal however.
  8. tphillipp

    Authorized Dealer Question

    Leisure Pro is not an authorized Apeks dealer. Thank you for inquiring.
  9. tphillipp

    New Wings

    YES! The new series of single tank wings (donuts) are now shipping. Thank you for your interest.
  10. tphillipp

    Apeks wing inflator

    Yes, as the connector is the same. Please note however that you do have two Apeks options. There is an Apeks version of Powerline as found on the Apeks Black ice that will work, p/n 42820 and there is an Apeks WTX K inflator as found on some single cylinder wings that has an upper dump, p/n 15350
  11. tphillipp

    aqualung legend intermediate pressure

    All, The I.P. on the newest Legend series is lower than previous Legend series. Current Legends run 8 - 9 bar (116 - 130 psi). Your 118 is where it is supposed to be.
  12. tphillipp

    Free parts for life program

    Keyshunter is correct. It is only available to the original owner.
  13. tphillipp

    Sales Rep?

    Sloeber, Thank you for your interest in our products. Fiji is covered by AQ Australia. Please contact Scott Rockwell at srockwell@aqualung.com for assistance.
  14. tphillipp

    Soul BC non i3 version ?

    Hi is99, Thank you for your interest in the Soul i3. There are no plans to release it in a non-i3 version. The Soul is positioned as luxury model and therefore it gets equipped with the best hardware.
  15. tphillipp

    Need to transfer warranty to a new shop

    Yes, they are.
  16. tphillipp

    Apeks flight free flow

    Yes, a Kronos octo will work. The Kronos octo, like the Flight octo is pneumatically -balanced which means it can handle a fairly wide range of medium (interstage) pressures.
  17. tphillipp

    XTX50 vs DS4 1st stage

    Hi jahouck, Actually there is a larger preference for the XTX50 (DST) first stage. DST being anacronym for Dry-Sealed w/ Turret. The turret is a convenience feature leading to optimum hose routings. There is a school of thought in the technical community that the turret, with its dynamic o-ring...
  18. tphillipp

    Mouthpieces covered under Parts for life?

    Sorry Mikey. They are not. Only those parts contained within the standard service kit are covered.
  19. tphillipp

    Size of inflator hose for Axiom i3

    Valid point! We'll make it easy now and put it on our website. Click here: http://www.aqualung.com/technical_library/InflHoseChart_braided.pdf BTW, you'll see that we changed the light blue to white to eliminate any confusion with the standard blue. We hope that you enjoy the color-coding on the...
  20. tphillipp

    TEK 3 Set Availability

    Hi Charles. They are in stock now. We had a short-lived backorder situation while we switched over to the new "face-lifted" version that came out earlier this year. Thanks for your patience. P/N AP0366F1SET
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