Anyone heard from HydroOptix recently

[Leisure Pro Brett]

Just a general question, is it possible they aren't around any more? I have been trying to contact them regarding service and haven't heard back in a while. Has anything heard something about them, are they still in business?

 

[DSJ]

I've been trying to contact them with no luck. I sent an email question a week ago and tried calling the past two days all with no response.

I was able to place an online order for a lens replacement kit, so we'll see if that actually goes through.

 

[DSJ]

Well, I was contacted by phone and email. A representative told me that the Nano-fog lens was out of stock and offered me the option of the hard lens. I replied by email with a clarification question a couple days back, but haven't heard back from them yet.

They appear to be alive but they don't respond to questions.

 

[A-Z]

They appear to be alive but they don't respond to questions.

Same here. I emailed them -- no response. I called them (more than once) -- no answer. Not a good business model.