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Awesome customer service

Discussion in 'Desert Star Systems' started by seansrs36, Mar 6, 2015.

  1. seansrs36

    seansrs36 Barracuda

    # of Dives: 200 - 499
    Location: Santa Ana, CA
    352
    87
    28
    I had to send my Sport tracker in for service. Andrew Kramer at DSS was awesome. I always am perplexed why not more people use these. These are a great device and a great way to find your way to the boat. I would highly recommended any diver to invest in one of these.
     
    warmwaterturner and RickyF like this.
  2. Kharon

    Kharon Solo Diver

    # of Dives: 200 - 499
    Location: Upstate NY
    3,739
    3,040
    113
    Price!!!
     
    rwkosh likes this.
  3. TwistedGray

    TwistedGray Dive Equipment Manufacturer

    # of Dives: 0 - 24
    Location: Monterey, California
    102
    0
    0
  4. Kharon

    Kharon Solo Diver

    # of Dives: 200 - 499
    Location: Upstate NY
    3,739
    3,040
    113
    I wasn't inquiring about the price - I was answering the implied question "I always am perplexed why not more people use these." which I quoted. Why more people do not use these is, quite simply, price. If the price was reasonable/acceptable divers most likely would adopt it. Personally, I'd love to have one - just not at what it costs.
     
  5. rwkosh

    rwkosh Solo Diver

    # of Dives: I just don't log dives
    Location: So. California
    90
    20
    8
    I agree with Kharon. Were the price half of what it is, I know that I and a buddy with a boat would definitely buy one. I realize that you've set the price at what you need to make a profit, but I can simply pop my head up up briefly to check the location of the boat for free. I'll wait and see if the cost comes down.
     
    Kharon likes this.
  6. seansrs36

    seansrs36 Barracuda

    # of Dives: 200 - 499
    Location: Santa Ana, CA
    352
    87
    28
    Well I don't think they are overpriced. I think it is a great thing to have. I do photography and it gets me back to the boat.
     
  7. Calvin Tang

    Calvin Tang Photographer

    # of Dives: 1,000 - 2,499
    Location: Pacific Northwest USA
    969
    51
    28
    It would be very compelling if the company partnered with a major dive computer manufacturer and they were able to incorporate the technology right into a dive computer.
     

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