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Cloud issues

Discussion in 'Shearwater Cloud' started by XxDiveLifexX, May 7, 2017.

  1. XxDiveLifexX

    XxDiveLifexX Angel Fish

    # of Dives: 50 - 99
    Location: Inverness fl
    41
    3
    8
    Does anyone know why when I download my dives to the SWC app it loads my dive log starting 1 then jumps to 46,47,48,48,49,49,50,51,52,53 when I have it in my dive computer as 39,40,42,43,44,45,46,47,48,49,50
     
  2. XxDiveLifexX

    XxDiveLifexX Angel Fish

    # of Dives: 50 - 99
    Location: Inverness fl
    41
    3
    8
    Also I can't connect my perdix to the shearwater desktop is it because I'm running in Windows 8 still
     
  3. Shearwater Cloud

    Shearwater Cloud Angel Fish

    39
    34
    18
    Hi XxDiveLifexX,

    Shearwater Cloud currently only retrieves dives with its associated native dive number from your Perdix. This means if you have 10 dives on a fresh dive computer, the computer automatically logs the dives as #1 - #10. Any modification by the user to the dive number, say you wish to number them from #40 - 49, will not be captured by Shearwater Cloud.

    We are aware of this issue and are currently looking into it.
     
  4. XxDiveLifexX

    XxDiveLifexX Angel Fish

    # of Dives: 50 - 99
    Location: Inverness fl
    41
    3
    8
    Ok that makes sense but it does try to do it. I bought my computer new and have 13 dives on it so far so I changed it to mach my log book and it starts out with the number 1 then jumps to 39 then 40 then 48,48,49,49, and so on. Thanks hopefully a new update will resolve that. Any idea when a new update might be out
     

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