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Cruises and insurance for missed dives

Discussion in 'Cruises' started by jonhall, Nov 27, 2019.

  1. yle

    yle Instructor, Scuba

    # of Dives: 500 - 999
    Location: Southern California
    1,114
    918
    113
    They're meeting us right at the end of the pier (where the ship is parked.) Then we'll walk around the corner to the marina, where the dive boat is parked.

    Pro Divers St Kitts.jpg
     
    jonhall and Altamira like this.
  2. caydiver

    caydiver Manta Ray

    797
    504
    93
    An interesting thread. We don’t take a deposit or charge up front. If the ship doesn’t come in you are not charged. Many of our colleagues here in Grand Cayman are starting to put at least some portion as a deposit but we hope to avoid it. Same reason we don’t do packages. If someone truly feels unwell or had a bad ear etc., we don’t want them to feel compelled to dive so we simply give a multi day discount. For cruisers if the ship doesn’t get in we don’t charge. Otherwise you have the same cancellation policy as stay overs. We cannot hold people responsible if they wake up to find themselves not in the port they expected.
     
    jonhall likes this.
  3. delacrue96

    delacrue96 Scuba Chixs Member

    # of Dives: 50 - 99
    Location: McLean, VA
    119
    47
    28
    Please share the island dive ops you use for your PR cruise. We have a cruise scheduled for this summer and this would be so helpful. Thank you so much!
     
  4. yle

    yle Instructor, Scuba

    # of Dives: 500 - 999
    Location: Southern California
    1,114
    918
    113
    I'll post here what I feel is appropriate to share in public. I'll PM you the rest.

    As I mentioned in the previous post, I've always used Dive Fair Helen in St Lucia. In past years they always picked us up at the cruise ship dock in a van and drove us south to their shop. This time (last week) they picked us up with their dive boat, right at the cruise ship dock. They took us south to the shop where we met a bunch of other people. Some were snorkeling, some were kayaking, and some were diving (about ten each.) My first impression was "oh boy, this is a mess." And then in a matter of minutes they had everyone sorted out, distributed gear, and we (divers and snorkelers) were on our way to the first site. The snorkelers were dropped in the shallow water, and only the divers remained on the boat. Their organizational prowess was truly impressive. We got two beautiful, long dives (those that used air quickly were allowed to surface as necessary, the rest of us continued our dive.) They used the dive boat to get us back to the cruise ship; dropped us off around 3:15, plenty of time for the 5:00 ship departure.

    In Barbados we dove with Roger's Scuba Shack, as we've done for our past several visits. Roger's shop has a personality that is an extension of Roger himself: very laid back with a great sense of humor, and unmistakably Caribbean. It's a short drive from the cruise ship pier (Roger picked us up in his van and drove us back.) The only downside to visiting Roger's shop is that you eventually have to leave. He has a large shaded deck area adjacent to the beach and a full selection of cold drinks available. His boat is moored just off the beach. His people are experienced and a lot of fun to hang out with. All around, I'm at a complete loss to come up with anything I would change about his operation.

    In St Kitts, we dove with Pro Divers... as we've done several times in the past. I mention them earlier in this thread. Auston met us at the end of the cruise ship pier, and we walked over to his boat (see the image in Post #21 of this thread.) Auston's boat is my favorite. Only one time, many years ago, have I been on a similar dive boat. Twin hull, large open flat deck with plenty of shade, storage and seating. Auston's been around for a few decades, so he knows everything there is to know about diving St Kitts, which helps to really optimize the experience. He's also the owner, which is a significant advantage in many subtle ways. The reef sharks know him personally and hung out with us (following us like puppies) during our dives.

    In St Maarten, the operation I had always dived with before was lost to the hurricane in Sept 2017. So this time we met Willem with Dive St Martin. His shop is a short walk north from the cruise pier (takes maybe 10 minutes... if you take a taxi, you'll be wondering why you bothered for such a short distance.) All around great time with him and his crew. Nothing specific... everything was well done and just right.

    Hope this helps! Let me know if you have questions.
     
    wnissen likes this.
  5. outofofficebrb

    outofofficebrb HARRO HUNNAYYY

    # of Dives: 200 - 499
    Location: San Francisco, California
    3,248
    2,582
    113
    Yes, look at Dive Assure.
     
  6. Damselfish

    Damselfish Solo Diver

    # of Dives: 1,000 - 2,499
    Location: Boston
    9,074
    1,610
    113
    I think insurance is more important for the big things and wouldn’t worry so much about getting reimbursed for a missed 2 tank someplace. If you can find ops you like with a better cancellation policy great. If you can find trip insurance that happens to cover it great. But I wouldn’t let this tail wag the dog.
     

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